On 04/01/10 15:43, Michael Schwendt wrote:
On Mon, 04 Jan 2010 15:12:18 +0000, Matthew wrote:
Now we have abrt making it easier for lazy people to submit crash
reports, do we have enough information for a 'Top Crashers' list? It
would be good to highlight these centrally to provide an incentive to
give them the attention they deserve.
My specific motivation for this is:
https://bugzilla.redhat.com/show_bug.cgi?id=532307
This crashes daily for me and, from the evidence of the BZ traffic, a
whole lot of other people too. It has also been ignored for 2 months
now. Highlighting and fixing this kind of high-impact bug would be a
great way to improve the quality of Fedora.
To say it has "been ignored for 2 months" does not sound fair to me.
There is a much newer comment,
https://bugzilla.redhat.com/532307#c59
which sort of is buried beneath the bugzilla spam.
Raises the question: Who is able to reproduce it and continue with the
debugging?
The purpose of Top Crashers would be to aid in prioritisation. The
comment you reference doesn't add anything useful to the discussion and
probably took the maintainer seconds to write. This is presumably
because he's busy working on new functionality or other bugs. My hope is
that highlighting areas of real pain to a large number of users would
help divert attention away from what are probably much more interesting
pursuits.
In general, I'm also interested in learning about packages with a growing
number of bugzilla tickets where the package maintainers do not seem to
give status updates in bugzilla.
I wouldn't get that complicated. Fixing a bug should remove it from Top
Crashers over time. If it stays there for a long time, perhaps it could
be annotated. If it's not annotated, it should probably be highlighted
to FESCo. The purpose would be to highlight actual user pain, rather
than user pain with an excuse.
Matt
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Matthew Booth, RHCA, RHCSS
Red Hat Engineering, Virtualisation Team
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