On Thu, 1 Jul 2004 09:45:14 -0400, Erik LaBianca wrote: > > ...and if only bugzilla could be avoided for the submission process, and > > replaced by a more comprehensive system, it would help a lot. Or maybe > > just customize it enough to make it unrecognizable? ;-) > > > > Is there any sort of system out there that's already written and comes > even close to doing what is needed? The fact is that learning bugzilla > was daunting for me as a new user, but given the alternatives I must say > it works quite well. > > I do know that writing a complete custom app to handle the workflow > would be a pretty significant project to do correctly. Theres no point > in doing it half-ass, as bugzilla at least allows a lot of flexibility. And don't forget ACLs and other bells'n'whistles which are implemented in Red Hat's bugzilla version, so e.g. you can hide security related tickets.
