> I'd like to try and focus on some practical things: Good points, I've got them down now as well. FWIW he have a meeting this coming weekend/week with almost all RH personnel and these issues are going to come up loud and clear in front of everyone. So we'll have *something* concrete to say by the middle of next week. I'll continue grabbing feedback in this thread, and post a summary back to this list by Friday to be sure I've got as much of it as I can by the meeting. --jeremy