On 10/21/2009 10:44 AM, Seth Vidal wrote: > Can you list the ways the live media install experience is bad? I'm not > familiar with this list and I'm curious about it. I'm new to this list too, so I hope it's okay I'm using it for discussing install experience stuff. (Someone let me know if I should take it elsewhere; on that note if we stay here we should let the anaconda-devel list know about the discussion if they want to monitor it.) I'm hoping with some help (and it looks like Rahul has volunteered already; great! :) ) we can come up with a document listing out the problems. It might take a couple weeks or so though. One problem I remember Jon showing me involved where you'd click a cancel button to quit the process, and get stuck in a weird and frightening (since it potentially involves your hard disk getting written to) loop of cancel dialogs. I can't remember the other issues he showed me off-hand. I did see a lot of basic surface-level usability issues (button alignment, button labels, icon placement in the headers, badly-written explanatory text, missing indication of progress so you had no idea how far you were and how many steps were left to complete.) >From experience I think many users have a lot of anxiety during the installation process. (Did I really get everything I wanted to back up backed up? Is this going to screw up my computer? Am I going to make a mistake I can't go back and fix?) Especially coming from the windows world where they are used to the OS being pre-installed - they don't have the experience of installation to call back on. So while the surface-level usability issues I cited might seem minor, polishing those can make a big difference in making these anxious users feel more comfortable. ~m -- Fedora-desktop-list mailing list Fedora-desktop-list@xxxxxxxxxx https://www.redhat.com/mailman/listinfo/fedora-desktop-list
