Hey all, To me, our Trac ticket queue feels really disconnected from the rest of our work. It's like a completely separate space that nobody keeps track of. It's all out there in the open, which is great and all, but we hardly pay attention to it. Or at least, I know I don't. :) For instance there are a bunch of new tickets that don't have any comments yet, like this one [1], started by jsmith two months ago. We've got two main ways to keep track of new tickets: we can either check the Trac page every day or get notified on IRC. The first one is boring, slow and clunky. The second one relies on people being present in the channel at the exact time a ticket is created. However I believe there are a couple of teams who get new tickets reported to their mailing list. I think Marketing is one of these? Can we start using the same function? I don't want new tickets to be forgotten and leave the reporters without so much as a response. Jef [1] https://fedorahosted.org/design-team/ticket/171 _______________________________________________ design-team mailing list design-team@xxxxxxxxxxxxxxxxxxxxxxx https://admin.fedoraproject.org/mailman/listinfo/design-team
