Re: Problems with Thunderbird and saving emails to sent-folders

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tarjei wrote:
Hi,

Many of my users are having problems saving sent emails to the sent folder in Thunderbird.

This is a known problem in Thunderbird and partly documented here:
https://bugzilla.mozilla.org/show_bug.cgi?id=206408

What I am wondering about is if anyone can give me some advice on how to configure cyrus and /or thunderbird to reduce the impact of the bug.

Here is my guess:

The connection is being closed by a NAT device between the client and server. TB will ping the server every 29 minutes to avoid getting timed out by the server after a minimum of 30 minutes, but the NAT device flushes the connection quicker than 29 minutes and TB doesn't handle it gracefully.

--
Kenneth Murchison
Systems Programmer
Project Cyrus Developer/Maintainer
Carnegie Mellon University

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