Ceph upgrade quincy to reef

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Hello

I'm trying to update my ceph cluster from the latest release of quincy 17.2.8 to reef 18.2.4. After starting the upgrade with 'ceph orch upgrade start --ceph-version 18.2.4' it stopped having upgraded 3/4 of my MGR daemons and everything else stayed on quincy. 

Any ceph command is not working saying orchestrator module is not found and Error ENOENT: Module not found. I have already tried looking at the osd issue hinted at https://tracker.ceph.com/issues/67329 but this happened on a test cluster without any OSDs on it as well. 

The current status given in the upgrade is the following

ceph config-key get mgr/cephadm/upgrade_state
{"target_name": "quay.io/ceph/ceph:v18.2.4", "progress_id": "a9e4d538-4c98-4307-8170-a82ca8ff300c", "target_id": "2bc0b0f4375ddf4270a9a865dfd4e53063acc8e6c3afd7a2546507cafd2ec86a", "target_digests": ["quay.io/ceph/ceph@sha256:6ac7f923aa1d23b43248ce0ddec7e1388855ee3d00813b52c3172b0b23b37906", "quay.io/ceph/ceph@sha256:ac06cdca6f2512a763f1ace8553330e454152b82f95a2b6bf33c3f3ec2eeac77"], "target_version": "18.2.4", "fs_original_max_mds": null, "fs_original_allow_standby_replay": null, "error": "UPGRADE_OFFLINE_HOST: Upgrade: Failed to connect to host hostname-redacted at addr (IPv4-address)", "paused": true, "daemon_types": null, "hosts": null, "services": null, "total_count": null, "remaining_count": null}

How can I make the orchestrator work again to either rollback or upgrade to a newer version? the goal is to update this all the way to squid.

Thank you
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