Re: The Object Gateway Service is not configured, Credentials not found for RGW Daemon

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Hi Malte,

couple of things for you to check.

1. do you have an rgw user called 'dashboard' configured in that cluster?
2. do you have the RGW_API_ACCESS_KEY and RGW_API_SECRET_KEY configured in
the dashboard configuration? if not you can do it by `ceph dashboard
set-rgw-credentials` which will populate the credentials according to the
realm that you have.
for instance, I have it like

mgr           advanced  mgr/dashboard/RGW_API_ACCESS_KEY   {"realm2":
"access-key-2", "realm1": "access-key-1"}





                                                                   *
mgr           advanced  mgr/dashboard/RGW_API_SECRET_KEY   {"realm2":
"secret-key-2", "realm1": "secret-key-1"}

If they are properly configured, then ideally it should work. If it didn't,
maybe you can try enabling the dashboard debug mode and try to paste more
of the mgr logs at the time of visiting the rgw page.

Regards,
Nizam

On Thu, Dec 12, 2024 at 4:25 PM Malte Stroem <malte.stroem@xxxxxxxxx> wrote:

> Hello,
>
> this issue hit lots of people in the past.
>
> Now, I am on 18.2.2 and after configuring multisite between two clusters
> the RGWs/Object Gateways are not visible in the dashboard anymore.
>
> There are two realms, two zonegroups now and for each realm three RGWs
> running on one cluster.
>
> One of the two clusters works fine and shows the RGWs in the dashboard.
>
> The other one shows:
>
> Message:
>
> The Object Gateway Service is not configured
>
> Credentials not found for RGW Daemon: ''
>
> Please consult the documentation on how to configure and enable the
> Object Gateway management functionality.
>
> Setting the credentials again did not solve the problem.
>
> Debugging the dashboard shows:
>
> mgr get_typed_config  RGW_API_ADMIN_RESOURCE not found
> mgr get_typed_config  ALERTMANAGER_API_SSL_VERIFY not found
> mgr get_typed_config  PROMETHEUS_API_SSL_VERIFY not found
>
> However:
>
> ceph dashboard get-rgw-api-admin-resource
> admin
>
> and:
>
> ceph dashboard get-alertmanager-api-ssl-verify
> True
>
> and:
>
> ceph dashboard get-prometheus-api-ssl-verify
> True
>
> and:
>
> ceph dashboard get-rgw-api-ssl-verify
> False
>
> Some ideas for debugging deeper? Javascript console in the browser did
> not show anything.
>
> Best,
> Malte
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