Re: Files listed in radosgw BI but is not available in ceph

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hi boris,

We hit an issue late last year that sounds similar to what you are
experiencing. I am not sure if the fix was backported to nautilus, I can't
see any reference to a nautilus backport so it's possible it was only
backported to octopus (15.x), exception being red hat ceph nautilus.

https://tracker.ceph.com/issues/47866?next_issue_id=48255#note-59
https://www.mail-archive.com/ceph-users@xxxxxxx/msg05312.html

Basically, a read request on a s3/swift object that took a very long time
to complete would cause the associated rados data objects to be put in the
GC queue, but the head object would still be present. So the s3 object
would still show as present, `rados bi list` would show it (since head
object was present) but the data objects would be gone, resulting in 404
NoSuchKey when retrieving the object.

raf

On Wed, 21 Jul 2021 at 18:12, Boris Behrens <bb@xxxxxxxxx> wrote:

> Good morning everybody,
>
> we've dug further into it but still don't know how this could happen.
> What we ruled out for now:
> * Orphan objects cleanup process.
> ** There is only one bucket with missing data (I checked all other
> buckets yesterday)
> ** The "keep this files" list is generated by radosgw-admin bukcet
> rados list. I would doubt that there were files listed, that are
> accessible via radosgw
> ** The deleted files are somewhat random, but always with their
> corresponding counterparts (per folder there are 2-3 files that belong
> together)
>
> * Customer remove his data, but radosgw didn't clean up the bucket index
> ** there are no delete requests in the buckets usage log.
> ** customer told us, that they do not have a delete job for this bucket
>
> So I am lost with ideas that I could check, and hope that you people
> might be able to help with further ideas.
>
>
>
>
> --
> Die Selbsthilfegruppe "UTF-8-Probleme" trifft sich diesmal abweichend
> im groüen Saal.
> _______________________________________________
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>


-- 
*Rafael Lopez*
Devops Systems Engineer
Monash University eResearch Centre

E: rafael.lopez@xxxxxxxxxx
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