Re: mgr daemons becoming unresponsive

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Dear Thomas,

the most correct thing to do is probably to add the full repo
(the original link was still empty for me, but https://shaman.ceph.com/repos/ceph/wip-no-scrape-mons-nautilus/ seems to work).
The commit itself suggests the ceph-mgr package should be sufficient.

I'm still pondering though since our cluster is close to production (and for now disk health monitoring is disabled) -
but updating the mgrs alone should also be fine with us. I hope to have time for the experiment later today ;-).

Cheers,
	Oliver

Am 07.11.19 um 08:57 schrieb Thomas Schneider:
Hi,

can you please advise which package(s) should be installed?

Thanks



Am 06.11.2019 um 22:28 schrieb Sage Weil:
My current working theory is that the mgr is getting hung up when it tries
to scrape the device metrics from the mon.  The 'tell' mechanism used to
send mon-targetted commands is pretty kludgey/broken in nautilus and
earlier.  It's been rewritten for octopus, but isn't worth backporting--it
never really caused problems until the devicemanager started using it
heavily.

In any case, this PR just disables scraping of mon devices for nautilus:

         https://github.com/ceph/ceph/pull/31446

There is a build queued at

https://shaman.ceph.com/repos/ceph/wip-no-scrape-mons-nautilus/d592e56e$

which should get packages in 1-2 hours.

Perhaps you can install that package on the mgr host and try again to
reproduce it again?

I noticed a few other oddities in the logs while looking through them,
like

	https://tracker.ceph.com/issues/42666

which will hopefully have a fix ready for 14.2.5.  I'm not sure about that
auth error message, though!

sage


On Sat, 2 Nov 2019, Oliver Freyermuth wrote:

Dear Sage,

good news - it happened again, with debug logs!
There's nothing obvious to my eye, it's uploaded as:
0b2d0c09-46f3-4126-aa27-e2d2e8572741
It seems the failure was roughly in parallel to me wanting to access the dashboard. It must have happened within the last ~5-10 minutes of the log.

I'll now go back to "stable operation", in case you need anything else, just let me know.

Cheers and all the best,
	Oliver

Am 02.11.19 um 17:38 schrieb Oliver Freyermuth:
Dear Sage,

at least for the simple case:
  ceph device get-health-metrics osd.11
=> mgr crashes (but in that case, it crashes fully, i.e. the process is gone)
I have now uploaded a verbose log as:
ceph-post-file: e3bd60ad-cbce-4308-8b07-7ebe7998572e

One potential cause of this (and maybe the other issues) might be because some of our OSDs are on non-JBOD controllers and hence are made by forming a Raid 0 per disk,
so a simple smartctl on the device will not work (but -dmegaraid,<number> would be needed).

Now I have both mgrs active again, debug logging on, device health metrics on again,
and am waiting for them to become silent again. Let's hope the issue reappears before the disks run full of logs ;-).

Cheers,
	Oliver

Am 02.11.19 um 02:56 schrieb Sage Weil:
On Sat, 2 Nov 2019, Oliver Freyermuth wrote:
Dear Cephers,

interestingly, after:
  ceph device monitoring off
the mgrs seem to be stable now - the active one still went silent a few minutes later,
but the standby took over and was stable, and restarting the broken one, it's now stable since an hour, too,
so probably, a restart of the mgr is needed after disabling device monitoring to get things stable again.

So it seems to be caused by a problem with the device health metrics. In case this is a red herring and mgrs become instable again in the next days,
I'll let you know.
If this seems to stabilize things, and you can tolerate inducing the
failure again, reproducing the problem with mgr logs cranked up (debug_mgr
= 20, debug_ms = 1) would probably give us a good idea of why the mgr is
hanging.  Let us know!

Thanks,
sage

  >
Cheers,
	Oliver

Am 01.11.19 um 23:09 schrieb Oliver Freyermuth:
Dear Cephers,

this is a 14.2.4 cluster with device health metrics enabled - since about a day, all mgr daemons go "silent" on me after a few hours, i.e. "ceph -s" shows:

   cluster:
     id:     269cf2b2-7e7c-4ceb-bd1b-a33d915ceee9
     health: HEALTH_WARN
             no active mgr
             1/3 mons down, quorum mon001,mon002
services:
     mon:        3 daemons, quorum mon001,mon002 (age 57m), out of quorum: mon003
     mgr:        no daemons active (since 56m)
     ...
(the third mon has a planned outage and will come back in a few days)

Checking the logs of the mgr daemons, I find some "reset" messages at the time when it goes "silent", first for the first mgr:

2019-11-01 21:34:40.286 7f2df6a6b700  0 log_channel(cluster) log [DBG] : pgmap v1798: 1585 pgs: 1585 active+clean; 1.1 TiB data, 2.3 TiB used, 136 TiB / 138 TiB avail
2019-11-01 21:34:41.458 7f2e0d59b700  0 client.0 ms_handle_reset on v2:10.160.16.1:6800/401248
2019-11-01 21:34:42.287 7f2df6a6b700  0 log_channel(cluster) log [DBG] : pgmap v1799: 1585 pgs: 1585 active+clean; 1.1 TiB data, 2.3 TiB used, 136 TiB / 138 TiB avail

and a bit later, on the standby mgr:

2019-11-01 22:18:14.892 7f7bcc8ae700  0 log_channel(cluster) log [DBG] : pgmap v1798: 1585 pgs: 166 active+clean+snaptrim, 858 active+clean+snaptrim_wait, 561 active+clean; 1.1 TiB data, 2.3 TiB used, 136 TiB / 138 TiB avail
2019-11-01 22:18:16.022 7f7be9e72700  0 client.0 ms_handle_reset on v2:10.160.16.2:6800/352196
2019-11-01 22:18:16.893 7f7bcc8ae700  0 log_channel(cluster) log [DBG] : pgmap v1799: 1585 pgs: 166 active+clean+snaptrim, 858 active+clean+snaptrim_wait, 561 active+clean; 1.1 TiB data, 2.3 TiB used, 136 TiB / 138 TiB avail

Interestingly, the dashboard still works, but presents outdated information, and for example zero I/O going on.
I believe this started to happen mainly after the third mon went into the known downtime, but I am not fully sure if this was the trigger, since the cluster is still growing.
It may also have been the addition of 24 more OSDs.


I also find other messages in the mgr logs which seem problematic, but I am not sure they are related:
------------------------------
2019-11-01 21:17:09.849 7f2df4266700  0 mgr[devicehealth] Error reading OMAP: [errno 22] Failed to operate read op for oid
Traceback (most recent call last):
   File "/usr/share/ceph/mgr/devicehealth/module.py", line 396, in put_device_metrics
     ioctx.operate_read_op(op, devid)
   File "rados.pyx", line 516, in rados.requires.wrapper.validate_func (/home/jenkins-build/build/workspace/ceph-build/ARCH/x86_64/AVAILABLE_ARCH/x86_64/AVAILABLE_DIST/centos7/DIST/centos7/MACHINE_SIZE/huge/release/14.2.4/rpm/el7/BUIL
D/ceph-14.2.4/build/src/pybind/rados/pyrex/rados.c:4721)
   File "rados.pyx", line 3474, in rados.Ioctx.operate_read_op (/home/jenkins-build/build/workspace/ceph-build/ARCH/x86_64/AVAILABLE_ARCH/x86_64/AVAILABLE_DIST/centos7/DIST/centos7/MACHINE_SIZE/huge/release/14.2.4/rpm/el7/BUILD/ceph-14.2.4/build/src/pybind/rados/pyrex/rados.c:36554)
InvalidArgumentError: [errno 22] Failed to operate read op for oid
------------------------------
or:
------------------------------
2019-11-01 21:33:53.977 7f7bd38bc700  0 mgr[devicehealth] Fail to parse JSON result from daemon osd.51 ()
2019-11-01 21:33:53.978 7f7bd38bc700  0 mgr[devicehealth] Fail to parse JSON result from daemon osd.52 ()
2019-11-01 21:33:53.979 7f7bd38bc700  0 mgr[devicehealth] Fail to parse JSON result from daemon osd.53 ()
------------------------------

The reason why I am cautious about the health metrics is that I observed a crash when trying to query them:
------------------------------
2019-11-01 20:21:23.661 7fa46314a700  0 log_channel(audit) log [DBG] : from='client.174136 -' entity='client.admin' cmd=[{"prefix": "device get-health-metrics", "devid": "osd.11", "target": ["mgr", ""]}]: dispatch
2019-11-01 20:21:23.661 7fa46394b700  0 mgr[devicehealth] handle_command
2019-11-01 20:21:23.663 7fa46394b700 -1 *** Caught signal (Segmentation fault) **
  in thread 7fa46394b700 thread_name:mgr-fin

  ceph version 14.2.4 (75f4de193b3ea58512f204623e6c5a16e6c1e1ba) nautilus (stable)
  1: (()+0xf5f0) [0x7fa488cee5f0]
  2: (PyEval_EvalFrameEx()+0x1a9) [0x7fa48aeb50f9]
  3: (PyEval_EvalFrameEx()+0x67bd) [0x7fa48aebb70d]
  4: (PyEval_EvalFrameEx()+0x67bd) [0x7fa48aebb70d]
  5: (PyEval_EvalFrameEx()+0x67bd) [0x7fa48aebb70d]
  6: (PyEval_EvalCodeEx()+0x7ed) [0x7fa48aebe08d]
  7: (()+0x709c8) [0x7fa48ae479c8]
  8: (PyObject_Call()+0x43) [0x7fa48ae22ab3]
  9: (()+0x5aaa5) [0x7fa48ae31aa5]
  10: (PyObject_Call()+0x43) [0x7fa48ae22ab3]
  11: (()+0x4bb95) [0x7fa48ae22b95]
  12: (PyObject_CallMethod()+0xbb) [0x7fa48ae22ecb]
  13: (ActivePyModule::handle_command(std::map<std::string, boost::variant<std::string, bool, long, double, std::vector<std::string, std::allocator<std::string> >, std::vector<long, std::allocator<long> >, std::vector<double, std::allocator<double> > >, std::less<void>, std::allocator<std::pair<std::string const, boost::variant<std::string, bool, long, double, std::vector<std::string, std::allocator<std::string> >, std::vector<long, std::allocator<long> >, std::vector<double, std::allocator<double> > > > > > const&, ceph::buffer::v14_2_0::list const&, std::basic_stringstream<char, std::char_traits<char>, std::allocator<char> >*, std::basic_stringstream<char, std::char_traits<char>, std::allocator<char> >*)+0x20e) [0x55c3c1fefc5e]
  14: (()+0x16c23d) [0x55c3c204023d]
  15: (FunctionContext::finish(int)+0x2c) [0x55c3c2001eac]
  16: (Context::complete(int)+0x9) [0x55c3c1ffe659]
  17: (Finisher::finisher_thread_entry()+0x156) [0x7fa48b439cc6]
  18: (()+0x7e65) [0x7fa488ce6e65]
  19: (clone()+0x6d) [0x7fa48799488d]
  NOTE: a copy of the executable, or `objdump -rdS <executable>` is needed to interpret this.
------------------------------

I have issued:
ceph device monitoring off
for now and will keep waiting to see if mgrs go silent again. If there are any better ideas or this issue is known, let me know.

Cheers,
	Oliver


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