Re: MGR Dashboard

[Ashley Merrick <singapore@xxxxxxxxxxxxxx>]

Managed to fix the issue with some googling from the error above.

There is a bug with urllib3 1.24.1 which breaks the module ordered_dict (1)

I rolled back to a working version "pip install urllib3==1.23" and restarted the mgr service and all is now working.

Thanks,

Ashley

(1)https://github.com/urllib3/urllib3/issues/1456

On Thu, Nov 29, 2018 at 6:29 PM Ashley Merrick <singapore@xxxxxxxxxxxxxx> wrote:

Yeah had a few OS updates, but not related directly to CEPH.

The full error log after a reboot is :

2018-11-29 11:24:22.494 7faf046a1700  1 mgr[restful] server not running: no certificate configured

2018-11-29 11:24:22.586 7faf05ee4700 -1 log_channel(cluster) log [ERR] : Unhandled exception from module 'dashboard' while running on mgr.ceph-m01: No module named ordered_dict

2018-11-29 11:24:22.586 7faf05ee4700 -1 dashboard.serve:

2018-11-29 11:24:22.586 7faf05ee4700 -1 Traceback (most recent call last):

  File "/usr/lib/ceph/mgr/dashboard/module.py", line 276, in serve

    mapper = generate_routes(self.url_prefix)

  File "/usr/lib/ceph/mgr/dashboard/controllers/__init__.py", line 118, in generate_routes

    ctrls = load_controllers()

  File "/usr/lib/ceph/mgr/dashboard/controllers/__init__.py", line 73, in load_controllers

    package='dashboard')

  File "/usr/lib/python2.7/importlib/__init__.py", line 37, in import_module

    __import__(name)

  File "/usr/lib/ceph/mgr/dashboard/controllers/rgw.py", line 10, in <module>

    from ..services.rgw_client import RgwClient

  File "/usr/lib/ceph/mgr/dashboard/services/rgw_client.py", line 5, in <module>

    from ..awsauth import S3Auth

  File "/usr/lib/ceph/mgr/dashboard/awsauth.py", line 49, in <module>

    from requests.auth import AuthBase

  File "/usr/lib/python2.7/dist-packages/requests/__init__.py", line 97, in <module>

    from . import utils

  File "/usr/lib/python2.7/dist-packages/requests/utils.py", line 26, in <module>

    from ._internal_utils import to_native_string

  File "/usr/lib/python2.7/dist-packages/requests/_internal_utils.py", line 11, in <module>

    from .compat import is_py2, builtin_str, str

  File "/usr/lib/python2.7/dist-packages/requests/compat.py", line 47, in <module>

    from urllib3.packages.ordered_dict import OrderedDict

ImportError: No module named ordered_dict

I have tried "ceph mgr module enable dashboard" and it says already enabled, I tried a disable restart and enable and get the same error above.

,Ashley

On Thu, Nov 29, 2018 at 6:23 PM Lenz Grimmer <lgrimmer@xxxxxxxx> wrote:

On 11/29/18 10:28 AM, Ashley Merrick wrote:

> Sorry missed the basic info!!
>
> Latest Mimic 13.2.2
>
> Ubuntu 18.04

Thanks. So it worked before the reboot and did not afterwards? What
changed? Did you perform an OS update?

Would it be possible for you to paste the entire mgr log file messages
that are printed after the manager restarted? Have you tried to
explicitly enable the dashboard by running "ceph mgr module enable
dashboard"?

Lenz

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