Re: radosgw daemon stalls on download of some files

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Hi Yehuda,


> It's interesting, the responses are received but seems that they
> aren't being handled (hence the following pings). There are a few
> things that you could look at. First, try to connect to the admin
> socket and see if you get any useful information from there. This
> could include in-flight requests, look for other requests that have
> not completed. Also see if there's indication for requests throttling.

Do you refer to the methods mentioned here? http://ceph.com/docs/dumpling/radosgw/troubleshooting/?
Unfortunately the socket file is not present. Do i have to activate it in the config somehow? I could not find any reference to that in the docs. Is it already included in my radosgw version?
radosgw -v
ceph version 0.67.4 (ad85b8bfafea6232d64cb7ba76a8b6e8252fa0c7)

> Another thing to look at would be at the seemingly unrelated timeout
> messages. These should not happen and might indicate that there's
> something that is holding you up that shouldn't. Try searching for the
> same thread id that is specified in these messages (omit the 0x
> prefix), and see what's the last thing that it's doing.

I checked that: 
http://pastebin.com/Z23PWwjt
i do not see anything unusual before the messages happen, but maybe you see something odd. 


> You could also try turning on also 'debug objecter = 20', see if it
> provides more info (it's very verbose though).
> 

Did that, but that is way to verbose for me ;) I uploaded it here:
http://pastebin.com/VBPAVP6z
There might be some requests mixed into it, but the one for cdn/52974400c6dd6ca719000004/source.avi is the one that stalled. 

> How much are you loading the gateway before that happens? We've seen a
> similar issue in the past that was related to the fcgi library that is
> dynamically linked with the radosgw process (that is, not the apache
> mod_fastcgi module). This, however, would only happen when there's
> heavy load and the fd numbers handled by the radosgw surpassed 1024
> (buggy library that was using select() instead of poll()).

There are not that many requests on the Storage, maybe 10-20 req/min. The cluster serves as a source for a CDN, so once the resource is fetched it should not be fetched again soon. I checked for the open files, and there are only about 10-20 open file handles for the radosgw process. So this probably is not the issue. 

Sebastian


> 
> Yehuda
> 
> On Fri, Nov 29, 2013 at 7:28 AM, Sebastian <webmaster@xxxxxxxx> wrote:
>> Hi,
>> 
>> thanks for the hint. I tried this again and noticed that the time out message does seem to be unrelated. Here is the log file for a stalling request with debug turned on:
>> http://pastebin.com/DcQuc9wP
>> 
>> I really cannot really find a real "error" in the log. The download stalls at about 500kb at that point though. Restarting radosgw fixes it for 1 download only, the next one is broken again. But as i said this does not happen for all files.
>> 
>> Sebastian
>> 
>> On 27.11.2013, at 21:53, Yehuda Sadeh wrote:
>> 
>>> On Wed, Nov 27, 2013 at 4:46 AM, Sebastian <webmaster@xxxxxxxx> wrote:
>>>> Hi,
>>>> 
>>>> we have a setup of 4 Servers running ceph and radosgw. We use it as an internal S3 service for our files. The Servers run Debian Squeeze with Ceph 0.67.4.
>>>> 
>>>> The cluster has been running smoothly for quite a while, but we are currently experiencing issues with the radosgw. For some files the HTTP Download just stalls at around 500kb.
>>>> 
>>>> The Apache error log just says:
>>>> [error] [client ] FastCGI: comm with server "/var/www/s3gw.fcgi" aborted: idle timeout (30 sec)
>>>> [error] [client ] Handler for fastcgi-script returned invalid result code 1
>>>> 
>>>> radosgw logging:
>>>> 7f00bc66a700  1 heartbeat_map is_healthy 'RGWProcess::m_tp thread 0x7f00934bb700' had timed out after 600
>>>> 7f00bc66a700  1 heartbeat_map is_healthy 'RGWProcess::m_tp thread 0x7f00ab4eb700' had timed out after 600
>>>> 
>>>> The interesting thing is that the cluster health is fine an only some files are not working properly. Most of them just work fine. A restart of radosgw fixes the issue. The other ceph logs are also clean.
>>>> 
>>>> Any idea why this happens?
>>>> 
>>> 
>>> No, but you can turn on 'debug ms = 1' on your gateway ceph.conf, and
>>> that might give some better indication.
>>> 
>>> Yehuda
>> 
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>> ceph-users@xxxxxxxxxxxxxx
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