Alexander Farber wrote:
> Hello Mark,
>
> On Wed, Jul 7, 2010 at 2:51 PM, <m.roth@xxxxxxxxx> wrote:
>> First, this is *very* bad - I'm not good enough on this to tell you if
>> it's the CPU, or the motherboard, but it's one of the two, *not* just
>> memory. Second, if you're paying for hosting, and it's *their* server,
>> you need to get on the phone with them *now*, and tell them that they need
>> to fix it, yesterday would be preferable. They *should* have seen the
logs.
>
> yes, thanks for confirming this.
>
> I've called them few hours ago and they are currently performing
"hardware tests"
> with my dedicated server now.
>
> Stupidly they (Strato.de) have refused to move my HDDs to another
machine and
> then just test the old machine "offline" :-(
> (Not the best service, but I'm locked by an 18-month contract...)
Really? And what's the SLA they have in the contract (and there *better*
be one)?
mark
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