At Tue, 9 Feb 2010 22:37:28 -0600 CentOS mailing list <centos@xxxxxxxxxx> wrote:
>
> In our computer lab, there are 6 Centos 5.4 workstations. There is an
> HP printer with jet direct card. It often works.
>
> But sometimes users come and get me saying the printer is broken, but
> it is actually working fine for *most* of the workstations.
>
> On the troubled system, I run system-config-printer and I check the
> printer in question (under properties) and I see the printer has been
> disabled. I mean, the box by the word Enabled is empty.
>
> After I manually (use lprm) remove the print jobs, and set the printer
> to Enabled, then the print queue will start working again.
>
> I've checked the files in /var/log/cups and there's nothing evident.
> error_log has nothing.
>
> We have had the problem during the year (that others have reported in
> this list). When trying to print some pdf files from Evince, the
> symptom of the problem is that the pdf files don't print. They seem to
> "clog" the printer. When that happens, I have seen the Enabled box
> come unchecked in the printer configurator. However, the most recent
> problems are not associated with the use of Evince.
Unless you have a proper print filter for them (on the Linux system!),
PDF files cannot be printed.
> I would really appreciate some tips about how to bugshoot this problem.
>
> pj
>
> ps. The Cups server is running on the system in question, lpq shows
> lots of print jobs waiting.
Wondering if the printer *by itself* can manage handling connections
for a number of workstations and arbitrating jobs. Maybe you need a
Linux print server to manage the print queue and feed jobs to the
printer one at a time. It seems like some of the workstations are
getting a refused connection and thinking the printer is 'dead' (and
thus disabling it), when it is merely too busy to respond. A proper
linux print server would queue up the job and be ready for additional
connections.
>
>
--
Robert Heller -- 978-544-6933
Deepwoods Software -- Download the Model Railroad System
http://www.deepsoft.com/ -- Binaries for Linux and MS-Windows
heller@xxxxxxxxxxxx -- http://www.deepsoft.com/ModelRailroadSystem/
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