Re: Red Hat commercial support for CentOS/Fedora

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On Wed, Dec 16, 2009 at 5:11 PM, Brian Mathis <brian.mathis@xxxxxxxxx> wrote:
> On Wed, Dec 16, 2009 at 5:34 PM, Connie Sieh <csieh@xxxxxxxx> wrote:
>> On Wed, 16 Dec 2009, Ron Blizzard wrote:
>>> On Sat, Dec 12, 2009 at 1:10 AM, Rogelio <scubacuda@xxxxxxxxx> wrote:
>>>> Someone told me that if you have a CentOS or Fedora server, you can pay a
>>>> Red Hat yearly fee and get them to support it (because the environments are
>>>> so similar).
>>>>
>>>> Can anyone here substantiate this claim?
>>>
>>> No support from Red Hat, as Robert Heller explained, but OpenLogic has
>>> recently announced commercial support for CentOS
>>>
>>> http://www.h-online.com/open/news/item/OpenLogic-offers-CentOS-Linux-support-for-enterprises-873790.html
>>
>> But if you want to pay for support for CentOS why not just pay RedHat for
>> RHEL .
>>
>> -Connie Sieh
>>
>
> You might have a bunch of servers already installed with CentOS that
> you need support on, or you might need some consulting on one problem
> without wanting to pay for yearly subscriptions and license fees.

And it could be that OpenLogic is cheaper and/or more flexible. I
don't even know what Red Hat charges -- according to the linked press
release OpenLogic seems pretty flexible...

"Pricing on the support ranges from $500 per server, per year, for
small deployments and with unlimited server support starting at
$15,000 per year."

But I agree with Connie. Ideally I think you would want to go with Red
Hat. Not only should they know more about their own product, but by
licensing Red Hat you support the company that makes CentOS possible.

-- 
RonB -- Using CentOS 5.4
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