Re: Adding an 'official' CentOS image to the Amazon EC2 (Electronic Compute Cloud)

[Sean Carolan <scarolan@xxxxxxxxx>]

> So, unless they are happy to come back and start talking to us again I
> highly recommend everyone not bother using EC2.
>
> - KB

I had the exact same experience when trying to get a sales rep to talk
to me about hosting an application for my company.  We need to know
that someone will be there to pick up the phone when there are
problems, and I couldn't get anyone to call me back to answer my
questions.  I guess Amazon doesn't care too much about the customer
service end of AWS.  We'd feel a lot more confident about putting our
application onto their cloud if someone would at least return my phone
calls and emails.  So not too surprising that they gave you the
brush-off, given that they won't even call back a customer with
dollars in hand, ready to spend.
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