We make good use of RT by Best Practical, it services an ISP and a NOC.
http://www.bestpractical.com/rt
HTH,
Darrin
2009/3/29 Dhaval Thakar <dhaval.thakar@xxxxxxxxxxxxxxxxxx>
Hi,
I need to implement trouble tracking system,
we have 250 users in one premise & 3 desktop support technicians.
I need to implement trouble ticket system, where user will enter their
application / other issues. Mail will be sent to technician available on
duty.
trouble ticket will be provided to user & will be given close stat once
resolved.
Kindly suggest me one such application based on open source.
--
Regards
Dhaval Thakar
http://dhavalthakar.blogspot.com/
_______________________________________________
CentOS mailing list
CentOS@xxxxxxxxxx
http://lists.centos.org/mailman/listinfo/centos
--
Darrin Khan
medavian@xxxxxxxxx
Fran Lebowitz - "Life is something to do when you can't get to sleep."
_______________________________________________ CentOS mailing list CentOS@xxxxxxxxxx http://lists.centos.org/mailman/listinfo/centos
