Jun Salen wrote:
Take a look at Request Tracker
http://bestpractical.com/rt/
Active support and an active user community.
and run it on Centos 5 or use the updated LAMP packages in the centos
plus repository if you are running Centos 4.I try to used this also last year but I found it complicated to use. If possible, I want my user to find it easy to use. After searching the
list archives, I found suggestion on using EXO PHPDesk and it looks good. I will try to install it later and check.
Yes, I asked potential users to login and take a look at rt and one of
them said that it looked complicated.
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