Resolved: Centos 5 Samba File Server dropping files

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Well, it seems the problem wasn't with Samba this time around. ( Quite possibly, this was the situation last time, as well. ) It seems in order to move the folder, the user chose the handy move function on the left side of the file manager window. Choosing that function dropped her in the middle of "My Documents" into a folder with the same name as the one on the network, where they moved the files.

Hence, the files were opened, then closed, and then nowhere on the network to be found, just like the logs said. I guess, give a user a thousand ways to do things, and they'll do things a thousand ways.


J wrote:
Jim Perrin wrote:
On Jan 10, 2008 9:33 PM, Christopher Chan <christopher@xxxxxxxxxx> wrote:
J wrote:
Twice I've gotten the report that a user has attempted to move a folder of many files up one level, and all of the files disappeared. Searching
for the files in the share proves that they aren't there any more, nor
are they where they should have been moved to.  I desperately need to
find the cause of this. Has anyone else seen this happen on their file
server?
I think you are the first report for such a thing that I have ever heard.

The samba log file doesn't appear to be any help.  It just shows that
some files were opened and closed.  The second user that I got this
report from is a competent user.  From the Windows' client side, no
error is generated.  They are just moved into a void.
Are the Windows clients Vista? Just wondering.

Also, did any other users have one of the moved files open when the
move took place?
Any permissions issues on the *nix side?
Any special characters in the names which might cause LANG issues?
No idea, on the first question.
Regarding permissions, she was in a path that was restricted to her group (someone in her group had moved the folder into that restricted path somehow), and moving it out to a path with less restrictive access. As for number 3, they are creating and naming these files in Windows XP, so there's no telling what kind of characters are in the names...
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