SFTP error (perhaps due not to using passive mode?)

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I'm getting a weird error when I try to sFTP on a CentOS box (which I don't have root access).
 
when I run:
 
sftp -oPort=990 user@xxxxxxxxxxxxxxx
 
I get the following error, which I suspect is a result of not being in "passive mode" (which works when I use Filezilla on Windows)
 
Connecting to host.domain.com
ssh_exchange_identification: Connection closed by remote host
Couldn't read packet: Connection reset by peer
 
Any suggestions?
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