Using a program

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OS: CentOS 5 x86.


There is a program I am using which requires a start up service running. The service runs in Runlevels 3,4,5. When I am using the program as a root it works fine. When I am using it as a user it produces an error.

If I do as a root, /etc/init.d/program start, then I can use it as a simple user. I have emailed the company that makes it and had no response. Any idea on how to fix this?
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