[Fwd: Server is overloaded, any tips?]

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On Tue, 12 Dec 2006, Administrator wrote:

the repeating error was:
File does not exist: /var/www/www.insurancejournal.com/web/news

through some sort of URL re-write.

Continuing to try to trouble shoot the issue i created the news directory. The error then changed to:
File does not exist: /var/www/www.insurancejournal.com/web/news/east
File does not exist: /var/www/www.insurancejournal.com/web/news/west

.. continuing, some sort of PHP expansion is using URL encoding seeming to present paths --

possible causes: 1) the PHP is broken (unlikely);

2) mod_rwrite got munged, possibly through an update overwriting a config file (unlinkely if hte package manager was being used),

3) the package manager was not being used, (and a hand-compiled part was used), an upgrade of that part occured, and the hand-compiled part, or config's got overwritten (most likely)

for scenarion 3, Diagnostic tool at:
   http://www.owlriver.com/tips/broken-system/
which can point out broken parts -- it is non-destructive by design, but will not steer a lay person too far in fixing stuff -- it is designed to give hints to a pwerson who will use the package manager

Time to call the person who set up the site in, test the backups and see what changed; if not possible, time to get commercial support, as the diagnosis will be slow through a mailing list

-- Russ Herrold
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