Re: non-functioning printer

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Op Sat, 15 May 2021 05:22:24 +0200 schreef Michael Hennebry <hennebry@xxxxxxxxxxxxxxxxxxxxx>:

With the Deskjet D1420 disconnected, hp-probe
finds no USB printers (duh).
With the Deskjet D1420 connected, hp-probe
finds it.
hp-testpage produces
error: Unable to communicate with printer Deskjet-D1400-series. Please check the printer and try again.

Note that hp-probe found it.

hp-testpage also produces a popup saying ...
There is a problem with a print cartridge (1017)

It does not say which one or why this would cause communication failure.

How do I figure this out?

Try hp-setup and hp-check

Ger van Dijck.

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