Re: LibreOffice locking up

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> On 05/25/2020 07:13 PM, H wrote:
>> On 05/25/2020 02:15 AM, hw wrote:
>>> On Sun, 2020-05-24 at 19:56 -0400, H wrote:
>>>> I am running LibreOffice 5.3.6.1 under the latest update of CentOS 7
>>>> and
>>>> the Mate desktop. Not infrequently LibreOffice Calc locks up and I
>>>> have
>>>> to force close the application. Altough the spreadsheet is rather
>>>> large I
>>>> would not consider it complex.
>>>>
>>>> This has been going on for some time and I am curious if the bug might
>>>> be
>>>> in LibreOffice or if there is some interaction with the Mate desktop
>>>> that
>>>> might be responsible. Both CentOS, LibreOffice and Mate have been
>>>> regularly updated from the standard repositories for a long time.
>>>>
>>>> Does anyone else have the same problem?
>>> Yes, libreoffice sometimes locks up when trying to open a file.  The
>>> same
>>> problem was there with Debian, and now it's the same with Fedora.
>>>
>>> I have made a bug report about it, and the response was that there is
>>> insufficient information to do anyhing.  Unfortunately, I don't have
>>> sufficient information I could give because it just happens sometimes
>>> to
>>> users who have been so far unable to tell me if particular types of
>>> files
>>> are affected or if there are any discerninable circumstances that could
>>> help to figure this out.
>>>
>>> Here's the bug report:
>>> https://bugzilla.redhat.com/show_bug.cgi?id=1809771
>>>
>>>
>>> _______________________________________________
>>> CentOS mailing list
>>> CentOS@xxxxxxxxxx
>>> https://lists.centos.org/mailman/listinfo/centos
>> For some reason I could not enter a new bug for LibreOffice since the
>> package is missing from the the list of Fedora apps. I thus added
>> information to your bug report above.
>>
>> I encourage other users encountering similar bugs in LO to add
>> information.
>>
>> _______________________________________________
>> CentOS mailing list
>> CentOS@xxxxxxxxxx
>> https://lists.centos.org/mailman/listinfo/centos
> LibreOffice locked my CentOS 7 hard today, I could not close the
> application, nor could I reboot the computer by any other mean than
> turning the computer off and then on again. The lockup happened while
> loading one of my spreadsheets.
>
> First, I do not understand why a wayward application can lock my computer
> so hard that I have to cycle power.
>
> Second, I cannot understand why this bug is not fixed. LibreOffice is
> obviously one of the key applications users will run. It should not be
> that hard to put out a debug version that those of us who have this
> problem - at least once a week in my case - that a debug log could help
> the developers fix this serious bug.

Can you reproduce the problem with this document?

And, when the crash happened, could you still ping the computer from
another device in the network?

Crashing hard so that only a reset helps is usually only possible with a
kernel bug or hardware issue, not something LibreOffice should be able to
do.

Regards,
Simon

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