Re: dbus/systemd failure on startup (CentOS 7.7)

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Simon Matter via CentOS wrote:

We are seeing a problem that occurs ~5% of the time when rebooting

I see such issues on a quite large multi user system but when this
happens, after forced restarts for kernel updates, I usually don't have
the time to analyze and play doctor on it. My "solution" now is to simply
reboot the server again in such a case, AKA the systemd way :-)

CentOS 7.7 where systemd gets a 'Connection timed out' to D-Bus just
after the D-Bus service starts - from 'journalctl -x' :

...
Jan 21 16:09:59 linux7-7.mpc.local systemd[1]: Started D-Bus System
Message Bus.
-- Subject: Unit dbus.service has finished start-up
-- Defined-By: systemd
-- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
--
-- Unit dbus.service has finished starting up.
--
-- The start-up result is done.
Jan 21 16:10:24 linux7-7.mpc.local systemd[1]: Failed to register match
for Disconnected message: Connection timed out
Jan 21 16:10:24 linux7-7.mpc.local systemd[1]: Failed to initialize
D-Bus connection: Connection timed out
...

This then has a knock-on effect that causes other services to fail - e.g.

-- Unit gdm.service has begun starting up.
Jan 21 16:10:39 linux7-7.mpc.local dbus[817]: [system] Activating
systemd to hand-off: service name='org.freedesktop.login1'
unit='dbus-org.freedesktop.login1.service'
Jan 21 16:10:50 linux7-7.mpc.local dbus[817]: [system] Failed to
activate service 'org.freedesktop.systemd1': timed out
Jan 21 16:10:50 linux7-7.mpc.local systemd-logind[1221]: Failed to
enable subscription: Failed to activate service
'org.freedesktop.systemd1': timed out
Jan 21 16:10:50 linux7-7.mpc.local systemd-logind[1221]: Failed to fully
start up daemon: Connection timed out
Jan 21 16:10:50 linux7-7.mpc.local systemd[1]: systemd-logind.service:
main process exited, code=exited, status=1/FAILURE
Jan 21 16:10:50 linux7-7.mpc.local systemd[1]: Failed to start Login
Service.
-- Subject: Unit systemd-logind.service has failed
-- Defined-By: systemd
-- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
--
-- Unit systemd-logind.service has failed.
--
-- The result is failed.

Whatever the issue is, it appears that polkit might be involved - if we
restart the polkit service, things appear to return to normal (e.g. gdm
starts up etc)

We can't find any similar reports of this happening elsewhere with
CentOS 7.7 - but we were wondering if anyone else had come across a
problem like this?

I think the root of the problem is that there are missing definitions in
some of the systemd scripts. They allow things to work in 95% or greater
of the cases but this happens by chance, not because of perfect process
handling and system control. Small delays somewhere or uncommon system
environments then lead to intermittent failures which are difficult to
diagnose - at least for me.

The good news is that you can just fiddle with the systemd scripts the
same way we fiddled with init scripts in the past. That way you can try
and error until you find a solution. Doesn't sound like being in full
control of things but better than not finding a solution at all.

Yeah, we found that by introducing a small delay before the ExecStart in the dbus.service unit - even a delay of just 0.01 seconds (via 'ExecStartPre=/usr/bin/sleep 0.01') _seems_ to workaround the issue ...

However, we would still like to know what the issue is and get a 'real' fix - I guess we could try creating a bug report with Redhat ...

Thanks

James Pearson
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