Re: Newbie alert

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On Fri, Nov 27, 2015 at 12:27:44PM -0500, James B. Byrne wrote:

> This is my experience as well.  The only thing that RedHat has ever
> done with my bug reports is point me to the upstream projects to have
> it fixed/altered/added there.  They will however, occasionally accept
> some nudges about updating software that the upstream project has
> already released.

I've seen them do better. I reported a bug in the LSI RAID
firmware/kernel code which required 100s of servers to
observe. They went back and forth with me a few times about
the fix, presumably because they couldn't make the bug
happen quickly on a server or two in their lab.

-- greg

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