On 06/22/2015 09:49 PM, Mark LaPierre wrote:
On 06/22/15 17:22, ken wrote:
On 06/22/2015 05:14 PM, Fred Smith wrote:
On Mon, Jun 22, 2015 at 03:52:17PM -0400, ken wrote:
On 06/22/2015 02:51 PM, Fred Smith wrote:
On Mon, Jun 22, 2015 at 02:30:00PM -0400, ken wrote:
On 06/22/2015 12:43 PM, Scott Robbins wrote:
On Mon, Jun 22, 2015 at 11:31:34AM -0400, ken wrote:
For some reason the "tech support" people at Hewlett-Packard don't
know what the default password is to access their printer's embedded
web server (EWS). I got it myself from the installation manual six
months ago and immediately set my own password which I have used
since then, so I no longer remember what the default is. (It's
really a longer story than that, but....) So I was just hoping that
someone here might know what that default password is. Mine is an
Officejet Pro 8620, but perhaps some other, recent HP printer
default password would work. (Yes, I've already tried various
versions of "admin", an empty password, and others, but just not
anything which has worked.)
Judging from this thread, there may not be one.
if you got it from the manual, six months ago, have you looked there
again to find out what it is, so you could try it now?
Fred, really? If that were an option for me, don't you think I
would have done that?
You didn't mention whether you had or not, and I know that's the
kind of silly mistake some people make (like, e.g., me) so I didn't
see the harm in asking.
the answer is probably going to turn out to be something alarmingly
silly (it just has that feel to it), so what's the harm of a silly
suggestion?
No harm. That suggestion just seemed very patronizing, something
someone would say to someone five years old. I've already gotten five
hours of that and the most idiotic and absurd comments and suggestions
from HP's tech support.
True, I didn't mention that the manual's gone missing. But I thought
that fact would be obvious and not in need of explaining.
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Another maybe stupid suggestion, but have you tried downloading the
manual from the HP support server? I just did and the only password
that it mentions is the wireless network password that it says is
available on the control panel of the printer.
Yeah, it's a fine idea. I've downloaded four PDFs specifically for the
8620 from HP's site and and ran several different searches (and
partially read) through all of them. (One of them is like 250 pages, so
I didn't read it all, but did run searches on it.) I guess I should
mention too that those searches were the most wide open allowable:
non-case-sensitive and whole-or-partial-word matching on.
The manual does say that a password might be required to access the EWS
if the wireless security feature is turned on. Maybe it's the wireless
password accessible through the control panel?
The password used in establishing a wireless connection is completely
different from the one which prevents unauthorized access to the web
server (EWS)... different purpose, different TCP/IP layer. While it is
conceivable they might be the same password, if we think about it, it
would be nonsensical. I tried it anyway. As expected, it didn't work.
Don't feel bad though. One HP tech suggested exactly the same thing.
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