That's problem. AHCI is the standard for SATA, running modern SATA drives, especially SSD require the AHCI command structure. Running modern SATA drives in IDE (ATA) mode is not readily supported.
-Jason
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- -
- Jason Pyeron PD Inc. http://www.pdinc.us -
- Principal Consultant 10 West 24th Street #100 -
- +1 (443) 269-1555 x333 Baltimore, Maryland 21218 -
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This message is copyright PD Inc, subject to license 20080407P00.
-----Original Message-----
From: Emmanuel Pagan Gonzalez [mailto:US_BasicServer_Team1@xxxxxxxx]
Sent: Friday, September 05, 2014 13:49
To: jpyeron@xxxxxxxx
Subject: RE: Dell basic Server SR# 898596786 SVTG: 3CJM1P1 <<#2039741-9051508#>>
<http://www.dell.com/support/my-support/us/en/19>
Enterprise Service Request
Hello Jason,
yea, it only supports ATA.
Thank you for choosing Dell.
Emmanuel Pagan Gonzalez
Enterprise Technical Support Specialist
Dell | Enterprise
Toll Free 1-800-822-8965 ( 1-800-387-5757 Dell Canada )
My work schedule is M-F 9:00AM-6:00PM EST
Our support queue is open 8am - 8pm Monday - Friday Eastern Standard Time
Customer feedback | How am I doing? Please contact my manager US_ENT_Manager@xxxxxxxx
<http://www.dell.com/support/Diagnostics/>
<http://www.dell.com/support/Contents/category/Product-Support/Self-support-Knowledgebase>
<http://www.dell.com/support/contents/category/eSupport-Order-support>
<http://www.dell.com/support/Contents/category/Contact-Information>
<http://www.dell.com/support/Contents/category/Product-Support/dell-subsidiaries>
Diagnose an issue <http://www.dell.com/support/Diagnostics/>
Research a topic <http://www.dell.com/support/Contents/category/Product-Support/Self-support-Knowledgebase>
Get order support <http://www.dell.com/support/contents/category/eSupport-Order-support>
Contact us <http://www.dell.com/support/Contents/category/Contact-Information>
Support for other Dell brands <http://www.dell.com/support/Contents/category/Product-Support/dell-subsidiaries>
--- Original Message ---
From: Jason Pyeron <jpyeron@xxxxxxxx>
Received: 9/5/14 11:21:00 AM CDT
To: US_BasicServer_Team1 <US_BasicServer_Team1@xxxxxxxx>
Subject: RE: Dell basic Server SR# 898596786 SVTG: 3CJM1P1
Are you saying it does not support Advanced Host Controller Interface (AHCI)?
--
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
- -
- Jason Pyeron PD Inc. http://www.pdinc.us -
- Principal Consultant 10 West 24th Street #100 -
- +1 (443) 269-1555 x333 Baltimore, Maryland 21218 -
- -
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
This message is copyright PD Inc, subject to license 20080407P00.
> -----Original Message-----
> From: Emmanuel Pagan Gonzalez [mailto:US_BasicServer_Team1@xxxxxxxx]
> Sent: Friday, September 05, 2014 12:05
> To: jpyeron@xxxxxxxx
> Subject: RE: Dell basic Server SR# 898596786 SVTG: 3CJM1P1
> <<#2039741-9051508#>>
>
> <http://www.dell.com/support/my-support/us/en/19>
>
>
>
>
>
>
>
> Enterprise Service Request
>
> Hello Jason,
>
>
>
> No there isn't the only option that you have is off or ATA,
> and if you connect a drive to the port it will show the info
> of the drive.
>
>
>
>
>
> Thank you for choosing Dell.
>
> Emmanuel Pagan Gonzalez
> Enterprise Technical Support Specialist
>
> Dell | Enterprise
>
> Toll Free 1-800-822-8965 ( 1-800-387-5757 Dell Canada )
>
> My work schedule is M-F 9:00AM-6:00PM EST
>
> Our support queue is open 8am - 8pm Monday - Friday Eastern
> Standard Time
>
> Customer feedback | How am I doing? Please contact my manager
> US_ENT_Manager@xxxxxxxx
>
>
>
> <http://www.dell.com/support/Diagnostics/>
>
>
> <http://www.dell.com/support/Contents/category/Product-Support
/Self-support-Knowledgebase>
>
>
> <http://www.dell.com/support/contents/category/eSupport-Order-
> support>
>
> <http://www.dell.com/support/Contents/category/Contact-Information>
>
>
> <http://www.dell.com/support/Contents/category/Product-Support
/dell-subsidiaries>
>
> Diagnose an issue <http://www.dell.com/support/Diagnostics/>
>
> Research a topic
> <http://www.dell.com/support/Contents/category/Product-Support
/Self-support-Knowledgebase>
>
> Get order support
> <http://www.dell.com/support/contents/category/eSupport-Order-
> support>
>
> Contact us
> <http://www.dell.com/support/Contents/category/Contact-Information>
>
> Support for other Dell brands
> <http://www.dell.com/support/Contents/category/Product-Support
/dell-subsidiaries>
>
>
>
>
>
>
>
>
> --- Original Message ---
> From: Jason Pyeron <jpyeron@xxxxxxxx>
> Received: 9/4/14 10:14:31 PM CDT
> To: US_BasicServer_Team1 <US_BasicServer_Team1@xxxxxxxx>,
> Administrator <support@xxxxxxxx>
> Subject: RE: Dell basic Server SR# 898596786 SVTG: 3CJM1P1
>
> Not well.
>
> It looks like an issue in the Dell BIOS.
>
> Is there a way to configure the SATA port settings? I cannot
> find it. All I see is Auto / Off.
>
> -Jason
>
> --
> -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
> - -
> - Jason Pyeron PD Inc. http://www.pdinc.us -
> - Principal Consultant 10 West 24th Street #100 -
> - +1 (443) 269-1555 x333 Baltimore, Maryland 21218 -
> - -
> -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
> This message is copyright PD Inc, subject to license 20080407P00.
>
> > -----Original Message-----
> > From: Emmanuel Pagan Gonzalez
> [mailto:US_BasicServer_Team1@xxxxxxxx]
> > Sent: Thursday, September 04, 2014 18:55
> > To: support@xxxxxxxx
> > Subject: Dell basic Server SR# 898596786 SVTG: 3CJM1P1
> > <<#2039741-9051508#>>
> >
> > <http://www.dell.com/support/my-support/us/en/19>
> >
> >
> >
> >
> >
> >
> >
> > Enterprise Service Request
> >
> > Hello Jason,
> >
> >
> >
> > How are things going with the Poweredge 2950?
> >
> >
> >
> >
> >
> > Thank you for choosing Dell.
> >
> > Emmanuel Pagan Gonzalez
> > Enterprise Technical Support Specialist
> >
> > Dell | Enterprise
> >
> > Toll Free 1-800-822-8965 ( 1-800-387-5757 Dell Canada )
> >
> > My work schedule is M-F 9:00AM-6:00PM EST
> >
> > Our support queue is open 8am - 8pm Monday - Friday Eastern
> > Standard Time
> >
> > Customer feedback | How am I doing? Please contact my manager
> > US_ENT_Manager@xxxxxxxx
> >
> >
> >
> > <http://www.dell.com/support/Diagnostics/>
> >
> >
> > <http://www.dell.com/support/Contents/category/Product-Support
> /Self-support-Knowledgebase>
> >
> >
> > <http://www.dell.com/support/contents/category/eSupport-Order-
> > support>
> >
> > <http://www.dell.com/support/Contents/category/Contact-Information>
> >
> >
> > <http://www.dell.com/support/Contents/category/Product-Support
> /dell-subsidiaries>
> >
> > Diagnose an issue <http://www.dell.com/support/Diagnostics/>
> >
> > Research a topic
> > <http://www.dell.com/support/Contents/category/Product-Support
> /Self-support-Knowledgebase>
> >
> > Get order support
> > <http://www.dell.com/support/contents/category/eSupport-Order-
> > support>
> >
> > Contact us
> > <http://www.dell.com/support/Contents/category/Contact-Information>
> >
> > Support for other Dell brands
> > <http://www.dell.com/support/Contents/category/Product-Support
> /dell-subsidiaries>
> >
> >
> >
> >
> >
> >
> >
> >
> >
> > ------ Please do not remove your unique tracking number! ------
> > <<#2039741-9051508#>>
> >
>
>
>
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