FW: Dell basic Server SR# 898596786 SVTG: 3CJM1P1 <<#2039741-9051508#>>

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That's problem. AHCI is the standard for SATA, running modern SATA drives, especially SSD require the AHCI command structure. Running modern SATA drives in IDE (ATA) mode is not readily supported.

-Jason

--
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
-                                                               -
- Jason Pyeron                      PD Inc. http://www.pdinc.us -
- Principal Consultant              10 West 24th Street #100    -
- +1 (443) 269-1555 x333            Baltimore, Maryland 21218   -
-                                                               -
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
This message is copyright PD Inc, subject to license 20080407P00.
-----Original Message-----
From: Emmanuel Pagan Gonzalez [mailto:US_BasicServer_Team1@xxxxxxxx] 
Sent: Friday, September 05, 2014 13:49
To: jpyeron@xxxxxxxx
Subject: RE: Dell basic Server SR# 898596786 SVTG: 3CJM1P1 <<#2039741-9051508#>>

	 <http://www.dell.com/support/my-support/us/en/19>  

 	 

	

  

	Enterprise Service Request 

Hello Jason, 

  

yea, it only supports ATA.

  

  

Thank you for choosing Dell. 

Emmanuel Pagan Gonzalez 
Enterprise Technical Support Specialist 

Dell | Enterprise 

Toll Free 1-800-822-8965 ( 1-800-387-5757 Dell Canada ) 

My work schedule is M-F 9:00AM-6:00PM EST 

Our support queue is open 8am - 8pm Monday - Friday Eastern Standard Time 

Customer feedback | How am I doing? Please contact my manager US_ENT_Manager@xxxxxxxx 

  

 <http://www.dell.com/support/Diagnostics/> 

 <http://www.dell.com/support/Contents/category/Product-Support/Self-support-Knowledgebase> 

 <http://www.dell.com/support/contents/category/eSupport-Order-support> 

 <http://www.dell.com/support/Contents/category/Contact-Information> 

 <http://www.dell.com/support/Contents/category/Product-Support/dell-subsidiaries> 

Diagnose an issue <http://www.dell.com/support/Diagnostics/>  

Research a topic <http://www.dell.com/support/Contents/category/Product-Support/Self-support-Knowledgebase>  

Get order support <http://www.dell.com/support/contents/category/eSupport-Order-support>  

Contact us <http://www.dell.com/support/Contents/category/Contact-Information>  

Support for other Dell brands <http://www.dell.com/support/Contents/category/Product-Support/dell-subsidiaries>  

  

	

  


--- Original Message ---
From: Jason Pyeron <jpyeron@xxxxxxxx>
Received: 9/5/14 11:21:00 AM CDT
To: US_BasicServer_Team1 <US_BasicServer_Team1@xxxxxxxx>
Subject: RE: Dell basic Server SR# 898596786 SVTG: 3CJM1P1

Are you saying it does not support Advanced Host Controller Interface (AHCI)? 

-- 
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=- 
- - 
- Jason Pyeron PD Inc. http://www.pdinc.us - 
- Principal Consultant 10 West 24th Street #100 - 
- +1 (443) 269-1555 x333 Baltimore, Maryland 21218 - 
- - 
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=- 
This message is copyright PD Inc, subject to license 20080407P00. 

> -----Original Message----- 
> From: Emmanuel Pagan Gonzalez [mailto:US_BasicServer_Team1@xxxxxxxx] 
> Sent: Friday, September 05, 2014 12:05 
> To: jpyeron@xxxxxxxx 
> Subject: RE: Dell basic Server SR# 898596786 SVTG: 3CJM1P1 
> <<#2039741-9051508#>> 
> 
> <http://www.dell.com/support/my-support/us/en/19> 
> 
> 
> 
> 
> 
> 
> 
> Enterprise Service Request 
> 
> Hello Jason, 
> 
> 
> 
> No there isn't the only option that you have is off or ATA, 
> and if you connect a drive to the port it will show the info 
> of the drive. 
> 
> 
> 
> 
> 
> Thank you for choosing Dell. 
> 
> Emmanuel Pagan Gonzalez 
> Enterprise Technical Support Specialist 
> 
> Dell | Enterprise 
> 
> Toll Free 1-800-822-8965 ( 1-800-387-5757 Dell Canada ) 
> 
> My work schedule is M-F 9:00AM-6:00PM EST 
> 
> Our support queue is open 8am - 8pm Monday - Friday Eastern 
> Standard Time 
> 
> Customer feedback | How am I doing? Please contact my manager 
> US_ENT_Manager@xxxxxxxx 
> 
> 
> 
> <http://www.dell.com/support/Diagnostics/> 
> 
> 
> <http://www.dell.com/support/Contents/category/Product-Support 
/Self-support-Knowledgebase> 
> 
> 
> <http://www.dell.com/support/contents/category/eSupport-Order- 
> support> 
> 
> <http://www.dell.com/support/Contents/category/Contact-Information> 
> 
> 
> <http://www.dell.com/support/Contents/category/Product-Support 
/dell-subsidiaries> 
> 
> Diagnose an issue <http://www.dell.com/support/Diagnostics/> 
> 
> Research a topic 
> <http://www.dell.com/support/Contents/category/Product-Support 
/Self-support-Knowledgebase> 
> 
> Get order support 
> <http://www.dell.com/support/contents/category/eSupport-Order- 
> support> 
> 
> Contact us 
> <http://www.dell.com/support/Contents/category/Contact-Information> 
> 
> Support for other Dell brands 
> <http://www.dell.com/support/Contents/category/Product-Support 
/dell-subsidiaries> 
> 
> 
> 
> 
> 
> 
> 
> 
> --- Original Message --- 
> From: Jason Pyeron <jpyeron@xxxxxxxx> 
> Received: 9/4/14 10:14:31 PM CDT 
> To: US_BasicServer_Team1 <US_BasicServer_Team1@xxxxxxxx>, 
> Administrator <support@xxxxxxxx> 
> Subject: RE: Dell basic Server SR# 898596786 SVTG: 3CJM1P1 
> 
> Not well. 
> 
> It looks like an issue in the Dell BIOS. 
> 
> Is there a way to configure the SATA port settings? I cannot 
> find it. All I see is Auto / Off. 
> 
> -Jason 
> 
> -- 
> -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=- 
> - - 
> - Jason Pyeron PD Inc. http://www.pdinc.us - 
> - Principal Consultant 10 West 24th Street #100 - 
> - +1 (443) 269-1555 x333 Baltimore, Maryland 21218 - 
> - - 
> -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=- 
> This message is copyright PD Inc, subject to license 20080407P00. 
> 
> > -----Original Message----- 
> > From: Emmanuel Pagan Gonzalez 
> [mailto:US_BasicServer_Team1@xxxxxxxx] 
> > Sent: Thursday, September 04, 2014 18:55 
> > To: support@xxxxxxxx 
> > Subject: Dell basic Server SR# 898596786 SVTG: 3CJM1P1 
> > <<#2039741-9051508#>> 
> > 
> > <http://www.dell.com/support/my-support/us/en/19> 
> > 
> > 
> > 
> > 
> > 
> > 
> > 
> > Enterprise Service Request 
> > 
> > Hello Jason, 
> > 
> > 
> > 
> > How are things going with the Poweredge 2950? 
> > 
> > 
> > 
> > 
> > 
> > Thank you for choosing Dell. 
> > 
> > Emmanuel Pagan Gonzalez 
> > Enterprise Technical Support Specialist 
> > 
> > Dell | Enterprise 
> > 
> > Toll Free 1-800-822-8965 ( 1-800-387-5757 Dell Canada ) 
> > 
> > My work schedule is M-F 9:00AM-6:00PM EST 
> > 
> > Our support queue is open 8am - 8pm Monday - Friday Eastern 
> > Standard Time 
> > 
> > Customer feedback | How am I doing? Please contact my manager 
> > US_ENT_Manager@xxxxxxxx 
> > 
> > 
> > 
> > <http://www.dell.com/support/Diagnostics/> 
> > 
> > 
> > <http://www.dell.com/support/Contents/category/Product-Support 
> /Self-support-Knowledgebase> 
> > 
> > 
> > <http://www.dell.com/support/contents/category/eSupport-Order- 
> > support> 
> > 
> > <http://www.dell.com/support/Contents/category/Contact-Information> 
> > 
> > 
> > <http://www.dell.com/support/Contents/category/Product-Support 
> /dell-subsidiaries> 
> > 
> > Diagnose an issue <http://www.dell.com/support/Diagnostics/> 
> > 
> > Research a topic 
> > <http://www.dell.com/support/Contents/category/Product-Support 
> /Self-support-Knowledgebase> 
> > 
> > Get order support 
> > <http://www.dell.com/support/contents/category/eSupport-Order- 
> > support> 
> > 
> > Contact us 
> > <http://www.dell.com/support/Contents/category/Contact-Information> 
> > 
> > Support for other Dell brands 
> > <http://www.dell.com/support/Contents/category/Product-Support 
> /dell-subsidiaries> 
> > 
> > 
> > 
> > 
> > 
> > 
> > 
> > 
> > 
> > ------ Please do not remove your unique tracking number! ------ 
> > <<#2039741-9051508#>> 
> > 
> 
> 
> 




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