Re: Looking for a CentOS-friendly online backup company

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On 05/10/2013 02:55 PM, m.roth@xxxxxxxxx wrote:
> Digimer wrote:
>> Hi all.
>>
>>     We've got a lot of customers running CentOS 5 and 6 servers. We've
>> been asked by many to provide backup, which is something we don't want
>> to do in house. So we started looking for backup companies to partner
>> with. The problem is that the ones we've found who support RHEL won't
>> support CentOS.
>>
>>     So does anyone know of an online backup company that _will_ support
>> CentOS (and Windows)?
>
> Don't know of any... but ask to talk to an SE (sales engineer), rather
> than just sales. I'd assume they know *nothing* of distros.
>
> <shakes head> I once started a support call with Sun/Oracle *shudder*, and
> the engineer got all huffy, they didn't support CentOS (it was a hardware
> problem), and he obviously didn't know anything about it. I escalated, and
> got another engineer (and the story goes downhill from there).
>
>         mark

I talked to a couple companies that support RHEL, explained that CentOS 
was binary compatible and they were not interested in helping us. As I 
mentioned to Reindl, this is a political question more than a technical one.

-- 
Digimer
Papers and Projects: https://alteeve.ca/w/
What if the cure for cancer is trapped in the mind of a person without 
access to education?
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