Re: Smartd Warning in logwatch report

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On 18/01/13 16:40, Frank Cox wrote:
> I updated the machine that I use for a web/email server last night to 5.9, and I
> have this in the logwatch report this morning:
>
> QUOTE:
>   --------------------- Smartd Begin ------------------------
>
>
>   Warnings:
>   	Device: /dev/sda [SAT], WARNING: There are known problems with these
> drives,  - 1 Time(s)
>   **Unmatched Entries**
>   smartd 5.42 2011-10-20 r3458 [x86_64-linux-2.6.18-348.el5] (local build)
>   Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net
>   Device: /dev/sda, type changed from 'scsi' to 'sat'
>   Device: /dev/sda [SAT], ST3320613AS, S/N:5SZ0ET3Q, WWN:5-000c50-00e39cdc3,
> FW:SD22, 320 GB see the following Seagate web pages:
>   http://seagate.custkb.com/seagate/crm/selfservice/search.jsp?DocId=207931
>   http://seagate.custkb.com/seagate/crm/selfservice/search.jsp?DocId=207951
>   http://seagate.custkb.com/seagate/crm/selfservice/search.jsp?DocId=207957
>
>   ---------------------- Smartd End -------------------------
> END OF QUOTE
>
> The referenced webpages give me a 404.
>

Smartd got an update in the 5.9 release - I'm guessing you've just 
recently updated to 5.9?

First check you're using the new /etc/smartd.conf and it was dropped in 
as /etc/smartd.conf.rpmnew on my systems.

Secondly, it looks like they updated the drives database with this 
release as I have a few drives that are now detected by smartd that 
weren't previously.

I would suggest you check back in your logs from *before* you updated, 
and I'm guessing the drive was previously detected by smartd as a 'scsi' 
device hence the message you are seeing.

Just my best guess.

The "WARNING: There are known problems with these drives" message and 
corresponding knowledge base articles, according to my google searches 
(below), recommend updating the firmware on these drivers which 
presumably fixes the "known problems".

See post #14 in this thread: 
http://www.bleepingcomputer.com/forums/topic460836.html

Hope that helps.


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