Hi all,
Yesterday I reported rather vaguely about the printing issues I was
experiencing on our local network after the latest kernel update.
Today, I solved it, and I'm relaying this information such that others
can potentially benefit from it if they run into a similar problem. :)
Firstly, I contacted Xante support and they told me I was the first to
ask Linux questions; they didn't know what to do... So much for their
tech support, so I then took the bull by the horns myself, and went
through a debug process.
The printer I need to print to has now been shared through a Mac OS X
machine, which has printers shared and these printers (two in total)
appear properly in the "browsed queues" in Gnome's printer set-up utility.
However, printing a test page (either as ASCII, CUPS, or Postscript)
still didn't work.
I raised the debug level to the max (i.e. "debug2") in
/etc/cups/cupsd.conf and restarted cupsd. Checking the
/var/log/cups/error_log shows the following relevant debug trace of a
failed "print ASCII test page" command from the printer utility:
I [11/Nov/2005:12:58:36 +0100] [Job 5] Connecting to
dymo-labelwriter.local on port 631...
I [11/Nov/2005:12:58:36 +0100] [Job 5] Unable to connect to
dymo-labelwriter.local, queuing on next printer in class...
d [11/Nov/2005:12:58:37 +0100] select_timeout: 86400 seconds to browse
timeout a printer
Soooo, the issue obviously resided in CUPS not being able to connect to
port 631 on the MacOSX machine. This is where it got interesting, as I
checked the MacOSX machine and that port was open (listing "IPP" as
port-listener). Doing a remote port scan by the MacOSX's IP address
showed a proper list of open ports, and doing so by the alias
dymo-labelwriter.local only resulted in a 'host unknown' error.
OMG; how blatantly obvious yet easy to overlook this issue now all of a
sudden became! :P
Indeed... Adding the dymo-labelwriter.local alias with it's
corresponging IP address to the /etc/hosts file did the trick. Now it
works fine again!
Live and learn....;)
'Ave a good weekend!
Olafo
