Re: problem with machine "freezing" for short periods

[John Doe <jdmls@xxxxxxxxx>]

From: "m.roth@xxxxxxxxx" <m.roth@xxxxxxxxx>

> Vanhorn, Mike wrote:
>>  I have two HP dc7800 convertible minitowers that are exhibiting the
>>  following issue: every 5-10 minutes, they will "freeze" for about 
>> 30 seconds, and then pick right back up again. During the freeze, it seems
>>  that nothing at all happens on the system; the clock doesn't even 
>> advance (it just picks up again with the next second, and that 30-or-so 
>> seconds  are lost).
>
> If you don't see anything, I'd suggest you call HP, assuming they're 
> still under warranty.

They apparently do not support Linux on these models...
So you might not get any help from HP support.
Do you have the latest BIOS?
Did you get a CD to run tests (like Insight Diagnostics Offline)?

JD
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