On Wed, July 11, 2012 00:21, Kahlil Hodgson wrote:
>
> If you are just using the Red Hat bugzilla that might be your problem.
> I've heard a rumour that Red Hat doesn't really monitor that channel,
> giving preference to issues raised though their customer portal. That
> does makes _some_ commercial sense, but if they are, it would be
> polite
> to shut down the old bugzilla service and save some frustration. I
> don't have a Red Hat subscription myself, so I can't really test this.
> Can anyone, perhaps with a Red Hat subscription, shed any light on
> this?
This rumour is almost certainly unfounded. I report the odd bug to RH
through Bugzilla and I have always had a timely acknowledgement and as
far as I can tell they have either been rejected or accepted within a
reasonably short time. Some of them have actually been fixed.
--
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