Re: Adding the [SOLVED] Tag to break threads -- multiple factors

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On 07/29/2011 07:48 AM, Thomas Harold wrote:
On 7/28/2011 5:01 PM, Spiro Harvey wrote:
the thing is that not all mail clients will set the in-reply-to
headers, whuch is why clients like thunderbird, evolution and mutt
will use the subject line as well to thread messages.
Apple Mail does that too and it makes the threading unusable IMO.

If the clients are too dumb to adhere to a convention, I don't believe
it's our job to baby them.

Personally, I like the idea of the [SOLVED] tags because they can
indicate when help is no longer needed.

However, I also like the way the Sun Managers list does (did? it's been
many years since I used it), but they basically said, post a question,
work it out, then post a new SOLVED thread outlining the solution.

While that would probably be a bit too formal for this list, it was a
fantastic way of learning things. And having the solved thread made
searching through archives way easier. Find a problem related to yours,
then look for the SOLVED post. If you needed more detail, you went back
to the main thread and read all the posts to see how they came to that
conclusion.
Heck, I'd settle for people coming back to a "problem / issue" thread 
and updating on how or what the actual problem was or what they did to 
get the thing to work properly.

So often you'll see a thread talking about trying X, Y & Z, then the 
person having the problem never responds back as to whether X, Y or Z 
worked.  Which is especially troublesome a year or two later when you're 
digging through threads in GMane trying to find a solution to a 
particular issue.

(Pet peeve of the day -- dead end threads on mail lists.)

+100

--
Stephen Clark
NetWolves
Sr. Software Engineer III
Phone: 813-579-3200
Fax: 813-882-0209
Email: steve.clark@xxxxxxxxxxxxx
http://www.netwolves.com
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