On Tue, 19 Jul 2011, Kevin Thorpe wrote:
> To: CentOS mailing list <centos@xxxxxxxxxx>
> From: Kevin Thorpe <kevin.thorpe@xxxxxxxxxxxxxxx>
> Subject: [OT] would any of you recommend a ticketing system?
>
> Hi all, sorry for being OT but would any of you recommend a ticketing system?
> We'd like something pretty comprehensive to cover helpdesk and HR stuff as
> well as software bugs/requests. There seems to be a million variations
> out there.
This is not free, but it is very comprehensive, and will
also probably do a lot more than what you need. I have
played with the trial demo version last year, and it's got
alot of interesting features, including billing. It is a
complete solution for web hosting providers, amongst other
things.
Kind Regards,
Keith Roberts
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