>>> List,
>>>
>>> I updated a gateway/router computer with Centos 5.6 and lost the ability
>>> to print pdf and tif files with the command "lp -d printer img.tif"
>>>
>>> This new unit replaced a Fedora 5 system that had been working well, and
>>> is still able to print pdf and tif files withing the same network.
>>>
>>> I have other Centos 5.6 gateway's at different facilities that print the
>>> pdf and tif files without a problem. All of these 5.6 systems have been
>>> updated without a problem.
>>>
>>> hpijs-1.6.7-6.el5_6.1.x86_64 has already been installed.
>>>
>>> I am at a loss in trying to see the difference between my 5.6 machines
>>> and would appreciate some advice as to where to look.
>>>
>>> Thanks much for your help.
>>>
>>> Greg Ennis
>>>
>> Have you checked if you are able to print regular text? It's a first
>> step in troubleshooting. And what is the commands output when you try to
>> print pdf/tiff?
>>
>> Ljubomir
>>
>> ---------------------------------------------------------
>>
>> Ljubomir,
>>
>> Regular ASCII text prints fine, as well as any pcl file. I can print
>> pdf and tiff files from a different computer on the affected printer,
>> but when a pdf or tiff file goes through the print server on the gateway
>> the print stream ends up printing graphic characters on several pages
>> instead of the image in the file.
>>
>> The output of lp -d lpt3 ./img.tif is normal
>> "request id is lpt3-842 (1 file(s))"
>>
>> I thought this might be a libtiff problem, but I have the same file on
>> our other machines (libtiff-3.8.2),
>>
>> libtiff-3.8.2-7.el5_6.7.x86_64 already installed and latest version
>> libtiff-3.8.2-7.el5_6.7.i386 already installed and latest version
>>
>> Thank you for your help, I am stumped on this one so far.
>>
>> Greg
>>
>
> You should run "yum list installed > <text-file-name>" on both working
> and non-working system and compare (diff?) those lists.
>
> Ljubomir
>
> The only difference I can see between the two servers is that the one
> that does not work is x64 and the one that works is i386. I am about
> ready to use the old Fedora system as the cups server instead the Centos
> 5.6 that was just put together. Thanks much for your help!!!!
>
> Greg
>
OK. But I was wondering if installing CentOS 5.6 i386 would help, and if
it would work for you.
Lijubomir,
That is interesting, I would not have thought that changing to i386
would have solved the problem, but it might be worth the try. I will
have to create some time to redo that machine. Thanks for your
suggestion!!
Greg
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