Re: How can a company help, officially?

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On Tue, Apr 12, 2011 at 6:39 PM, R P Herrold <herrold@xxxxxxxxxxxx> wrote:
> On Tue, 12 Apr 2011, Brian Mathis wrote:
>
>> packages, etc... but how?  From the tone of the messages it seems like
>> it was either via IRC or personal email, which effectively counts for
>> zero in this context as we are talking about things that take place in
>> public.  Those things need to go into the wiki, with updated pages.
>
>> Not on blog posts, twitter, or email archives.
>
> You can beat a cow, but it rarely gives more milk
>
> I've written repeated private email to reply to civil inquiry
> to help people through build problems.  I would have blogged
> about it, but then, if a person thought enough to write to me,
> it seems I should give them a personal reply


Sure, give them a personal reply, but then also update the public
documentation with the same information so you can save yourself
answering the same question again later.


> The outline I posted earlier today will end up at github, and
> I'll decorate it with scripts; I'll also blog about it -- but
> you know, as no-one will pay for that content, it will happen
> to scratch my itches and on my timeline
>
> Don't you find it at least a ironic via email to carp that
> an email archive is not where answers should reside


No, it's not at all ironic because I understand that different types
of communications occur in different contexts.  Email is a medium used
for discussion, while web pages and git are mediums used for
documentation and code management.  Thanks for handing me a ready-made
example that upholds my statement "Most of the responses rely on
logical fallacies or things that can obviously be resolved with just
an ounce of thought, creativity, or discussion."


> with kind regards,
>
> -- Russ herrold


// Brian Mathis
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