on 4/1/2011 4:35 AM Steve Brooks spake the following:
>
> Hi All,
>
> I have a WD RE4-GP which dropped an Adaptec 51645 RAID controller. I ran a
> smartctl short test on the drive and it failed with a read error. So I ran
> the Western Digital's own diagnostic software (DLGDIAG), both the short
> and extended test on the drive and it passed with no errors. So I ran the
> smartctl short test again and again it failed. I then ran smartctl long
> test and that also failed at the same logical block address as the short
> test. Can anyone shed any light on this? Can I RMA the drive even if it
> passes Western Digital's own tests? Thanks in advance for any advice.
>
> Cheers,
>
> Steve
I have RMA'd many drives to WD without any proof of testing. They usually will
send you a rebuilt equivalent drive.
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