On Sat, 2005-07-02 at 07:47 -0500, Melinda Odom wrote:
> Hi,
>
> I am using CentOS 3.5 plus the Plesk reloaded 7.3 server admin and just
> recently did a small upgrade of some plesk packages plus the update from
> CentOS 3.4 to 3.5.
>
> It seems that all of my forms have stopped working using nms FormMail.pl
> script. Everything was working before these last two updates. I have debug
> set on the form script and it does work without any errors but I never get
> the email that a form was submitted.
>
> The server company I get my server through did a test on one of the forms
> and I got the technician's email but when I went to test the very same form
> I did not get an email. The technician tested from the company so I am
> thinking this might be some permissions problem with something on my server
> as the technician would have higher permissions than myself.
>
> Another strange occurrence is that whenever a customer of one of my
> customers on my server submits my client's email form I am getting an email
> instead of my client showing the details of the form.
>
> I have checked all the forms thoroughly and there is nothing wrong with them
> and since they all were working and now are not working that the problem is
> with the server itself.
>
> Can someone give me some ideas of where to look for this problem because we
> are stumped?
I don't use plesk, but since the form worked for the technician, I would
suspect a problem with either name lookups, what IP your mail server is
listening on, or your MTA setup.
The first thing you need to do is look at /var/log/maillog and see if
the messages are making it through the local server and getting to an
external server. Any errors, reasons for non delivery, etc. should be
in /var/log/maillog or /var/log/messages.
I don't even know which MTA plesk uses (sendmail, postfix, etc.) ... but
that is where I would start.
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