> Save it and try to push the hotsync button on you Tungsten E. If you > do a ls -l on /dev/pilot you should see something the simlink: pilot > -> ttyUSB1 > Now, try again to sync in KPilot. It worked for me! Thank you for that very helpful advice. I at least understand what's going on more. I did as you advised, and I see this when I run ls -l /dev/pilot: [root@localhost rules.d]# ls -l /dev/pilot lrwxrwxrwx 1 root root 7 Aug 5 18:19 /dev/pilot -> ttyUSB1 It seems to be as you predict. Except I notice that /dev/pilot is *always* a symlink to ttyUSB1, whether the palm is connecting or not. Is it possible that when I did this: cd /dev ln -s ttyUSB1 pilot ln -s ttyUSB1 palm chmod 0666 pilot palm ... previous to getting your advice, I created a symlink that is over riding what is in 10-visor-rules? If so, can I remove my previous symlinks so that 10-visor-rules will take effect? Dave