I have need of a place similar to this list to ask about a problem that I am experiencing with windows explorer (not MS-IE) subsequent to applying the latest updates from MicroSoft. I have googled the net but the problem is one of overwhelming opportunity rather than want. Do any of you have recommendations for a preferred source of online assistance for Windows 2000? Regards, Jim P.S. Thanks for the suggestions regarding removing user profiles for resolving obscure Foxfire difficulties. The problems seem to have all disappeared since doing this. JBB -- *** e-mail is not a secure channel *** mailto:byrnejb.<token>@harte-lyne.ca James B. Byrne Harte & Lyne Limited vox: +1 905 561 1241 9 Brockley Drive fax: +1 905 561 0757 Hamilton, Ontario <token> = hal Canada L8E 3C3