-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA256 This email refers to the advisory found at https://confluence.atlassian.com/jira/jira-service-desk-security-advisory-2019-09-18-976171274.html CVE ID: * CVE-2019-14994. Product: Jira Service Desk Server and Data Center. Affected Jira Service Desk Server and Data Center product versions: version < 3.9.16 3.10.0 <= version < 3.16.8 4.0.0 <= version < 4.1.3 4.2.0 <= version < 4.2.5 4.3.0 <= version < 4.3.4 4.4.0 <= version < 4.4.1 Fixed Jira Service Desk Server and Data Center product versions: * for 3.9.x and earlier, Jira Service Desk Server and Data Center 3.9.16 has been released with a fix for this issue. * for 3.16.x, Jira Service Desk Server and Data Center 3.16.8 has been released with a fix for this issue. * for 4.1.x, Jira Service Desk Server and Data Center 4.1.3 has been released with a fix for this issue. * for 4.2.x, Jira Service Desk Server and Data Center 4.2.5 has been released with a fix for this issue. * for 4.3.x, Jira Service Desk Server and Data Center 4.3.4 has been released with a fix for this issue. * for 4.4.x, Jira Service Desk Server and Data Center 4.4.1 has been released with a fix for this issue. Summary: This advisory discloses a critical severity security vulnerability. Versions of Jira Service Desk Server and Data Center are affected by this vulnerability. Customers who have upgraded Jira Service Desk Server and Data Center to version 3.9.16, 3.16.8, 4.1.3, 4.2.5, 4.3.4, or 4.4.1 are not affected. Customers who have downloaded and installed affected versions of Jira Service Desk Server and Data, please upgrade your Jira Service Desk Server and Data Center installations immediately to fix this vulnerability. URL path traversal allows information disclosure - CVE-2019-14994 Severity: Atlassian rates the severity level of this vulnerability as critical, according to the scale published in our Atlassian severity levels. The scale allows us to rank the severity as critical, high, moderate or low. This is our assessment and you should evaluate its applicability to your own IT environment. Description: By design, Jira Service Desk gives customer portal users permissions only to raise requests and view issues. This allows users to interact with the customer portal without having direct access to Jira. These restrictions can be bypassed by a remote attacker with portal access who exploits a path traversal vulnerability. Exploitation allows an attacker to view all issues within all Jira projects contained in the vulnerable instance. This could include Jira Service Desk projects, Jira Core projects, and Jira Software projects. Note that attackers can grant themselves access to Jira Service Desk portals that have the 'Anyone can email the service desk or raise a request in the portal' setting enabled. Changing this setting does not defend against an attacker that has portal access via other means. Atlassian does not recommend changing the setting. Instead, upgrade to a non-vulnerable version listed below. Versions of Jira Service Desk Server and Data Center before 3.9.16 (the fixed version for 3.9.x), from version 3.10.0 before 3.16.8 (the fixed version for 3.16.x), from version 4.0.0 before 4.1.3 (the fixed version for 4.1.x), from version 4.2.0 before 4.2.5 (the fixed version for 4.2.x), from version 4.3.0 before 4.3.4 (the fixed version for 4.3.x), and from version 4.4.0 before 4.4.1 (the fixed version for 4.4.x) are affected by this vulnerability. This issue can be tracked at: https://jira.atlassian.com/browse/JSDSERVER-6517. Fix: To address this issue, we've released the following versions containing a fix: * Jira Service Desk Server and Data Center version 3.9.16 * Jira Service Desk Server and Data Center version 3.16.8 * Jira Service Desk Server and Data Center version 4.1.3 * Jira Service Desk Server and Data Center version 4.2.5 * Jira Service Desk Server and Data Center version 4.3.4 * Jira Service Desk Server and Data Center version 4.4.1 Remediation: Upgrade Jira Service Desk Server and Data Center to version 4.4.1 or higher. The vulnerabilities and fix versions are described above. If affected, you should upgrade to the latest version immediately. If you are running Jira Service Desk Server and Data Center 3.9.x and cannot upgrade to 4.4.1, upgrade to version 3.9.16. If you are running Jira Service Desk Server and Data Center 3.16.x and cannot upgrade to 4.4.1, upgrade to version 3.16.8. If you are running Jira Service Desk Server and Data Center 4.1.x and cannot upgrade to 4.4.1, upgrade to version 4.1.3. If you are running Jira Service Desk Server and Data Center 4.2.x and cannot upgrade to 4.4.1, upgrade to version 4.2.5. If you are running Jira Service Desk Server and Data Center 4.3.x and cannot upgrade to 4.4.1, upgrade to version 4.3.4. For a full description of the latest version of Jira Service Desk Server and Data Center, see the release notes found at https://confluence.atlassian.com/servicedesk/jira-service-desk-release-notes-780083086.html. You can download the latest version of Jira Service Desk Server and Data Center from the download centre found at https://www.atlassian.com/software/jira/service-desk/download. Support: If you have questions or concerns regarding this advisory, please raise a support request at https://support.atlassian.com/. -----BEGIN PGP SIGNATURE----- iQJLBAEBCAA1FiEEXh3qw5vbMx/VSutRJCCXorxSdqAFAl2FBYoXHHNlY3VyaXR5 QGF0bGFzc2lhbi5jb20ACgkQJCCXorxSdqBMGw/8CxbSxu7zoB/0Z8AQ0MFZJyf/ 0roBecinHPV8jV7/+LLUrU0fLvDvaw1hGnVPbNzWPrD8cMrOgI4VxIigTdFBwmwH morZNBRk6d4h+xbuYjYvlATw97ClAfDsqUEwNSIxHn7Nwbt2rFn/a8+E9asG1oEY WSnra6ibpwlNL5JMyggOT2Qu9/fC9BsZoFcRk1+z7fuMtd3Dh7ByCCu9eeIqLao2 sMAb0vE8PGmjXb6Uvy/2Vsp2+BtB4BS28/scxnssa/sKslI1XchWgZNk/2pYW9V9 1AIoSOapm2cP+4XmIq7ViWvAAPE6ViCdTfDTzQWw+UcNOa789zQXm7oagro3Fack 9iuDCISw48MjT/ZG1Fq1YrLutkcc3ekiLdjTB0hprQ51kfyRnyYwEUXWj1NRI+Wd FEqQbDskLqFB1chroz0fiVpAmSN4VwNTo4QXnbSfiFcfROydwziGOPbHjlmAFxFh 1U6yjAoM3cZhCjnXvTDbiuPOTTry/VPYDOZ/I6gN2B5L7+sDGH0BGQaLKgnOHNcz oizi0PxHTu7C4yT/e3G0lJDcWu5isGIE98Jd3fW7rC0wMrsCDLog9WscLam4fhYi SADWs4t6IXGM/kEwGpjejIJMbeSVg3kEuGzr4fOxxkgkYMnrku3Cfi1orgfBiTFZ tU9ucg9A6BDluQUVaCc= =jYqK -----END PGP SIGNATURE-----