-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA256 Note: the current version of the following document is available here: https://softwaresupport.hpe.com/document/-/facetsearch/document/KM03158061 SUPPORT COMMUNICATION - SECURITY BULLETIN Document ID: KM03158061 Version: 1 MFSBGN03804 - HP Service Manager Software, Remote Disclosure of Information NOTICE: The information in this Security Bulletin should be acted upon as soon as possible. Release Date: 2018-05-09 Last Updated: 2018-05-09 Potential Security Impact: Remote: Disclosure of Information Source: Micro Focus, Product Security Response Team VULNERABILITY SUMMARY Potential security vulnerabilities have been identified with Service Manager. These vulnerabilities have been identified in the OpenSSL open source library component and may be exploited to cause disruption of service and unauthorized disclosure of information. References: - CVE-2017-3731 - CVE-2017-3732 SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed. - HP Service Manager Software - v9.30, v9.31, v9.32, v9.33, v9.34, v9.35, v9.40, v9.41, v9.50, v9.51 BACKGROUND CVSS Base Metrics ================= Reference, CVSS V3 Score/Vector, CVSS V2 Score/Vector RESOLUTION MicroFocus has made the following mitigation information available to resolve the vulnerability for the impacted versions of Service Manager: For versions 9.30, 9.31, 9.32, 9.33, 9.34.9.35 please upgrade to SM 9.35.P6: SM9.35 P6 packages, SM 9.35 AIX Server 9.35.6007 p6 <http://softwaresupport.softwaregrp.com/group/softwaresupport/search-result/- facetsearch/document/LID/HPSM_00916> SM 9.35 HP Itanium Server 9.35.6007 p6 <http://softwaresupport.softwaregrp.com/group/softwaresupport/search-result/- facetsearch/document/LID/HPSM_00917> SM 9.35 HP Itanium Server for Oracle 12c 9.35.6007 p6 <http://softwaresupport.softwaregrp.com/group/softwaresupport/search-result/- facetsearch/document/LID/HPSM_00918> SM 9.35 Linux Server 9.35.6007 p6 <http://softwaresupport.softwaregrp.com/group/softwaresupport/search-result/- facetsearch/document/LID/HPSM_00919> SM 9.35 Solaris Server 9.35.6007 p6 <http://softwaresupport.softwaregrp.com/group/softwaresupport/search-result/- facetsearch/document/LID/HPSM_00920> SM 9.35 Windows Server 9.35.6007 p6 <http://softwaresupport.softwaregrp.com/group/softwaresupport/search-result/- facetsearch/document/LID/HPSM_00921> For version 9.40, 9.41 please upgrade to SM 9.41.P6: SM9.41.P6 packages, Service Manager 9.41.6000 p6 - Server for AIX <http://softwaresupport.softwaregrp.com/group/softwaresupport/search-result/- facetsearch/document/LID/HPSM_00891> Service Manager 9.41.6000 p6 - Server for HP-UX/IA <http://softwaresupport.softwaregrp.com/group/softwaresupport/search-result/- facetsearch/document/LID/HPSM_00892> Service Manager 9.41.6000 p6 - Server for Linux <http://softwaresupport.softwaregrp.com/group/softwaresupport/search-result/- facetsearch/document/LID/HPSM_00893> Service Manager 9.41.6000 p6 - Server for Solaris <http://softwaresupport.softwaregrp.com/group/softwaresupport/search-result/- facetsearch/document/LID/HPSM_00894> Service Manager 9.41.6000 p6 - Server for Windows <http://softwaresupport.softwaregrp.com/group/softwaresupport/search-result/- facetsearch/document/LID/HPSM_00895> For version 9.50, 9.51 Server and KM components please upgrade to SM 9.52.P2: SM9.52.P2 packages, Service Manager 9.52.2021 p2 - Server for Windows <http://softwaresupport.softwaregrp.com/group/softwaresupport/search-result/- facetsearch/document/LID/HPSM_00906> Service Manager 9.52.2021 p2 - Server for Linux <http://softwaresupport.softwaregrp.com/group/softwaresupport/search-result/- facetsearch/document/LID/HPSM_00907> HISTORY Version:1 (rev.1) - 9 May 2018 Initial release Third Party Security Patches: Third party security patches that are to be installed on systems running Micro Focus products should be applied in accordance with the customer's patch management policy. Support: For issues about implementing the recommendations of this Security Bulletin, contact normal Micro Focus services support channel. For other issues about the content of this Security Bulletin, send e-mail to cyber-psrt@xxxxxxxxxxxxxx. Report: To report a potential security vulnerability for any supported product: Web form: https://www.microfocus.com/support-and-services/report-security Email: security@xxxxxxxxxxxxxx Subscribe: To initiate receiving subscriptions for future Micro Focus Security Bulletin alerts via Email, please subscribe here - https://softwaresupport.hpe.com/group/softwaresupport/email-notification/-/subscriptions/registerdocumentnotification Once you are logged in to the portal, please choose security bulletins under product and document types. Please note that you will need to sign in using a Passport account. If you do not have a Passport account yet, you can create one- its free and easy https://cf.passport.softwaregrp.com/hppcf/createuser.do Security Bulletin Archive: A list of recently released Security Bulletins is available here: https://softwaresupport.hpe.com/security-vulnerability Software Product Category: The Software Product Category is represented in the title by the two characters following Micro Focus Security Bulletin. 3P = 3rd Party Software GN = Micro Focus General Software MU = Multi-Platform Software System management and security procedures must be reviewed frequently to maintain system integrity. Micro Focus is continually reviewing and enhancing the security features of software products to provide customers with current secure solutions. "Micro Focus is broadly distributing this Security Bulletin in order to bring to the attention of users of the affected Micro Focus products the important security information contained in this Bulletin. Micro Focus recommends that all users determine the applicability of this information to their individual situations and take appropriate action. Micro Focus does not warrant that this information is necessarily accurate or complete for all user situations and, consequently, Micro Focus will not be responsible for any damages resulting from user's use or disregard of the information provided in this Security Bulletin. To the extent permitted by law, Micro Focus disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose, title and non-infringement." Copyright 2017 EntIT Software LLC Micro Focus shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither Micro Focus nor its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Micro Focus and the names of Micro Focus products referenced herein are trademarks of Micro Focus in the United States and other countries. 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