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UPPORT COMMUNICATION - SECURITY BULLETIN
Document ID: c04275280
Version: 2
HPSBMU03037 rev.2 - HP Multimedia Service Environment (MSE), (HP Network
Interactive Voice Response (NIVR)), Remote Disclosure of Information
NOTICE: The information in this Security Bulletin should be acted upon as
soon as possible.
Release Date: 2014-05-06
Last Updated: 2014-08-04
Potential Security Impact: Remote disclosure of information
Source: Hewlett-Packard Company, HP Software Security Response Team
VULNERABILITY SUMMARY
A potential security vulnerability has been identified with HP Multimedia
Service Environment (MSE), formerly known as HP Network Interactive Voice
Response (NIVR). This is the OpenSSL vulnerability known as "Heartbleed"
which could be exploited remotely resulting in disclosure of information.
References:
CVE-2014-0160, SSRT101551
SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed.
HP Multimedia Service Environment (MSE) 2.1.1
HP Network Interactive Voice Response (NIVR) 2.1.0, Reactive Patches 001,
002, 003
HP Network Interactive Voice Response (NIVR) 2.0.7, Reactive Patch 003
Only the MSE (ACM TMP) database set up with Replication using SSL is impacted
for the above versions. No other product interfaces are impacted. To
determine if replication with SSL is set up, check if the USE_SSL line is
uncommented in the file /etc/opt/OC/hpoc-nivr/nivr.properties
BACKGROUND
CVSS 2.0 Base Metrics
===========================================================
Reference Base Vector Base Score
CVE-2014-0160 (AV:N/AC:L/Au:N/C:P/I:N/A:N) 5.0
===========================================================
Information on CVSS is documented
in HP Customer Notice: HPSN-2008-002
RESOLUTION
HP has provided updates for all impacted versions of the software. Please
obtain the software updates by contacting HP Support. The updated software
versions include:
HP Multimedia Service Environment (MSE) 2.1.2
HP Network Interactive Voice Response (NIVR) 2.1.0, Reactive Patch 004
HP Network Interactive Voice Response (NIVR) 2.0.7, Reactive Patch 004
HISTORY
Version:1 (rev.1) - 6 May 2014 Initial release
Version:2 (rev.2) - 4 August 2014 Updated resolution
Third Party Security Patches: Third party security patches that are to be
installed on systems running HP software products should be applied in
accordance with the customer's patch management policy.
Support: For issues about implementing the recommendations of this Security
Bulletin, contact normal HP Services support channel. For other issues about
the content of this Security Bulletin, send e-mail to security-alert@xxxxxx.
Report: To report a potential security vulnerability with any HP supported
product, send Email to: security-alert@xxxxxx
Subscribe: To initiate a subscription to receive future HP Security Bulletin
alerts via Email:
http://h41183.www4.hp.com/signup_alerts.php?jumpid=hpsc_secbulletins
Security Bulletin Archive: A list of recently released Security Bulletins is
available here:
https://h20564.www2.hp.com/portal/site/hpsc/public/kb/secBullArchive/
Software Product Category: The Software Product Category is represented in
the title by the two characters following HPSB.
3C = 3COM
3P = 3rd Party Software
GN = HP General Software
HF = HP Hardware and Firmware
MP = MPE/iX
MU = Multi-Platform Software
NS = NonStop Servers
OV = OpenVMS
PI = Printing and Imaging
PV = ProCurve
ST = Storage Software
TU = Tru64 UNIX
UX = HP-UX
Copyright 2014 Hewlett-Packard Development Company, L.P.
Hewlett-Packard Company shall not be liable for technical or editorial errors
or omissions contained herein. The information provided is provided "as is"
without warranty of any kind. To the extent permitted by law, neither HP or
its affiliates, subcontractors or suppliers will be liable for
incidental,special or consequential damages including downtime cost; lost
profits; damages relating to the procurement of substitute products or
services; or damages for loss of data, or software restoration. The
information in this document is subject to change without notice.
Hewlett-Packard Company and the names of Hewlett-Packard products referenced
herein are trademarks of Hewlett-Packard Company in the United States and
other countries. Other product and company names mentioned herein may be
trademarks of their respective owners.
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