-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Note: the current version of the following document is available here: https://h20564.www2.hp.com/portal/site/hpsc/public/kb/ docDisplay?docId=emr_na-c04263236 SUPPORT COMMUNICATION - SECURITY BULLETIN Document ID: c04263236 Version: 2 HPSBMU03022 rev.2 - HP Systems Insight Manager (SIM) Bundled Software running OpenSSL, Remote Disclosure of Information NOTICE: The information in this Security Bulletin should be acted upon as soon as possible. Release Date: 2014-04-25 Last Updated: 2014-05-13 Potential Security Impact: Remote disclosure of information Source: Hewlett-Packard Company, HP Software Security Response Team VULNERABILITY SUMMARY A potential security vulnerability has been identified with HP Systems Insight Management (SIM) bundled software running OpenSSL. This is the OpenSSL vulnerability known as "Heartbleed" which could be exploited remotely resulting in disclosure of information. The HP SIM software itself is not vulnerable to CVE-2014-0160 ("Heartbleed"). However, the software components bundled with HP SIM are impacted and should be addressed if installed. References: CVE-2014-0160, SSRT101527 SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed. HP Systems Insight Manager 7.2, 7.2.1, 7.2.2, 7.3, and 7.3.1 bundled with the following software: HP Smart Update Manager (SUM) 6.0.0 through 6.3.0 HP System Management Homepage (SMH) v7.1.2, v7.2, v7.2.1, v7.2.2, v7.3, v7.3.1 for Linux and Windows WMI Mapper for HP Systems Insight Manager v7.2.1, v7.2.2, v7.3, and v7.3.1 HP Version Control Agent (VCA) v7.2.0, v7.2.1, v7.2.2, v7.3.0, and v7.3.1 for Windows HP Version Control Agent (VCA) v7.2.2, v7.3.0, and v7.3.1 for Linux HP Version Control Repository Manager (VCRM) v7.2.0, v7.2.1, v7.2.2, v7.3.0, and v7.3.1 for Windows BACKGROUND CVSS 2.0 Base Metrics =========================================================== Reference Base Vector Base Score CVE-2014-0160 (AV:N/AC:L/Au:N/C:P/I:N/A:N) 5.0 =========================================================== Information on CVSS is documented in HP Customer Notice: HPSN-2008-002 RESOLUTION HP has addressed this vulnerability for the impacted software components bundled with HP Systems Insight Manager (SIM) in the following HP Security Bulletins: HP SIM Component HP Security Bulletin Security Bulletin Location HP Smart Update Manager (SUM) HPSBMU02997 https://h20564.www2.hp.com/portal/site/hpsc/public/kb/docDisplay/?docId=emr_ na-c04239375 HP System Management Homepage (SMH) HPSBMU02998 https://h20564.www2.hp.com/portal/site/hpsc/public/kb/docDisplay/?docId=emr_ na-c04239372 WMI Mapper for HP Systems Insight Manager HPSBMU03013 https://h20564.www2.hp.com/portal/site/hpsc/public/kb/docDisplay/?docId=emr_ na-c04260385 HP Version Control Agent (VCA) and Version Control Repository Manager (VCRM) on Linux and Windows, HPSBMU03020 https://h20564.www2.hp.com/portal/site/hpsc/public/kb/docDisplay/?docId=emr_ na-c04262472 Note: If customers believe that the SIM installation was compromised while it was running components vulnerable to Heartbleed they need to take the following actions once they have upgraded to the non-vulnerable components. This includes revoking, recreating, and re-importing certificates and resetting passwords that might have been harvested by a malicious attacker using the Heartbleed vulnerability. HP has made the following hot fixes available for SIM v7.2.x that fix the Heartbleed vulnerability: The HP SIM 7.2 Hotfix Kit is available in the following location and is applicable to HP SIM 7.2.x installations. Please read through the readme.txt file before proceeding with the installation. Please click on the HP SIM 7.2 HotFix Kit link to download the hot fix for your operating system platform: http://h18013.www1.hp.com/products/servers/management/hpsim/download.html After installing SIM72_hotfix_2014_Apr_win.exe hotfix, HP Systems Management Homepage has to be manually upgraded if it is already installed on the CMS. HP SMH installer for 32-bit and 64-bit can be found in the CMS under the location SIM_INSTALL_DIR\smartcomponents . The installer filenames are cp023242.exe and cp023243.exe. In case it is suspected that the infrastructure has been compromised, the user needs to create new HP SIM Server certificate and Single Sign-on (sso) certificates. To create new server and sso certificates, refer the HP SIM 7.2 Command Line Interface guide which can be found in the below URL: ttp://h17007.www1.hp.com/us/en/enterprise/servers/solutions/info-library/inde x Refer to the mxcert command section which has the details to create new server and sso certificates. Once the new server certificate is created, it will invalidate any trust relationship between CMS and any other system that depend on this certificate, such as browsers. The user must re-establish the trust between CMS and other system that uses this certificate, and revoke any previous SIM certificates from any device previously configured to trust SIM (Onboard Administrator, Virtual Connect Module, iLOs, and SMH instances). Once the new sso certificate is created, the user must re-establish the trust between HP SIM and managed devices (HP SMH, ILO, OA. VC) for Single Sign-on to work. To reestablish trust with the sso certificate, refer to HP SIM 7.2 user guide and HP SIM Online help (under security section). HP SIM 7.2 user guide is located in the below URL: http://h20628.www2.hp.com/km-ext/kmcsdirect/emr_na-c03651392-3.pdf HP SIM 7.3 user guide is located in the below URL: http://h20628.www2.hp.com/km-ext/kmcsdirect/emr_na-c04030739-2.pdf CMS Reconfigure Tool (aka mxrefconfig) In case it is suspected that CMS OS credentials are also compromised, then it is recommended that credentials are changed. The SIM User Guide (Chapter 19 CMS Reconfigure Tool pg 93) provides two procedures to change the service account password along with other related accounts. The procedures to follow are: Procedure 18 - Changing the CMS password for HP SIM and Insight Control Procedure 19 - Changing CMS password for Matrix OE and Operations Orchestration Note: if the customer has Insight Control server deployment installed, procedures to change the password are documented in the HP Insight Control Server Deployment User Guide. Frequently Asked Questions: Will updated systems require a reboot after applying the SIM hotfix? No, reboot of the system will not be required. Installing the new build would be sufficient to get back to the normal state. Will new certificates be issued along with the patch, or need to be handled separately? If you suspect the certificate has been compromised due to this vulnerability, we do recommend creating new certificates for server and Single Sign-on and revoking previous certificates. Instructions on creating new certificate and re-establishing trust between CMS and managed devices are in the notes above. - From where can I get HP SIM documentation? All major documents are available at: http://h17007.www1.hp.com/us/en/enterprise/servers/solutions/info-library/ind ex.aspx?cat=insightmanagement&subcat=sim#.U2yioSi20tM HISTORY Version:1 (rev.1) - 25 April 2014 Initial release Version:2 (rev.2) - 13 May 2014 Added additional remediation steps and v7.2 Hotfix Third Party Security Patches: Third party security patches that are to be installed on systems running HP software products should be applied in accordance with the customer's patch management policy. Support: For issues about implementing the recommendations of this Security Bulletin, contact normal HP Services support channel. For other issues about the content of this Security Bulletin, send e-mail to security-alert@xxxxxx. Report: To report a potential security vulnerability with any HP supported product, send Email to: security-alert@xxxxxx Subscribe: To initiate a subscription to receive future HP Security Bulletin alerts via Email: http://h41183.www4.hp.com/signup_alerts.php?jumpid=hpsc_secbulletins Security Bulletin Archive: A list of recently released Security Bulletins is available here: https://h20564.www2.hp.com/portal/site/hpsc/public/kb/secBullArchive/ Software Product Category: The Software Product Category is represented in the title by the two characters following HPSB. 3C = 3COM 3P = 3rd Party Software GN = HP General Software HF = HP Hardware and Firmware MP = MPE/iX MU = Multi-Platform Software NS = NonStop Servers OV = OpenVMS PI = Printing and Imaging PV = ProCurve ST = Storage Software TU = Tru64 UNIX UX = HP-UX Copyright 2014 Hewlett-Packard Development Company, L.P. Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental,special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett-Packard Company and the names of Hewlett-Packard products referenced herein are trademarks of Hewlett-Packard Company in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners. -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.13 (GNU/Linux) iEYEARECAAYFAlNyXGAACgkQ4B86/C0qfVmjYgCggwxWeqRDnEyVKK5E1ZRxB5Lh kYwAnj6XwjTIE82rjAsetI1Af/VO2tsC =XSLk -----END PGP SIGNATURE-----
