-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Note: the current version of the following document is available here: https://h20564.www2.hp.com/portal/site/hpsc/public/kb/ docDisplay?docId=emr_na-c03960916 SUPPORT COMMUNICATION - SECURITY BULLETIN Document ID: c03960916 Version: 6 HPSBMU02931 rev.6 - HP Service Manager and ServiceCenter, Injection of Arbitrary Code, Remote Privilege Elevation, Remote Disclosure of Privileged Information and Cross Site Scripting (XSS) NOTICE: The information in this Security Bulletin should be acted upon as soon as possible. Release Date: 2013-10-30 Last Updated: 2014-05-12 Potential Security Impact: Injection of arbitrary code, remote disclosure of privileged Information , improper Privilege management and cross site scripting (XSS) Source: Hewlett-Packard Company, HP Software Security Response Team VULNERABILITY SUMMARY Potential security vulnerabilities have been identified with HP Service Manager and ServiceCenter. The vulnerabilities could be exploited to allow injection of arbitrary code, remote disclosure of privileged Information , improper privilege management and cross site scripting (XSS). Note: The Service Manager and ServiceCenter resolutions below include updated Apache Tomcat, OpenSSL, and Oracle JRE components. References: CVE-2013-4830 (SSRT101316) CVE-2013-4831 CVE-2013-4832 CVE-2013-4833 SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed. HP Service Manager v7.11, v9.20, v9.21, v9.30, v9.31, v9.32 HP ServiceCenter v6.2.8 BACKGROUND CVSS 2.0 Base Metrics =========================================================== Reference Base Vector Base Score CVE-2013-4830 (AV:N/AC:L/Au:N/C:P/I:P/A:P) 7.5 CVE-2013-4831 (AV:N/AC:M/Au:S/C:P/I:P/A:N) 4.9 CVE-2013-4832 (AV:N/AC:M/Au:S/C:P/I:N/A:N) 3.5 CVE-2013-4833 (AV:N/AC:M/Au:N/C:N/I:P/A:N) 4.3 =========================================================== Information on CVSS is documented in HP Customer Notice: HPSN-2008-002 RESOLUTION HP has made the following software updates available to resolve the vulnerabilities. NOTE: Server, Client and Applications vulnerabilities are addressed in the provided updates. Server vulnerabilities: Issues in Apache Tomcat, OpenSSL and Oracle JRE components Client vulnerabilities: Injection of arbitrary code, remote disclosure of privileged Information, improper Privilege management and cross site scripting (XSS), issues in Oracle JRE components Applications vulnerabilities: Improper Privilege management. Customers unable to apply the full Applications update, please contact HP Support to discuss options The updates can be downloaded from HP Software Support Online (SSO). HP Product/Version Platform/Component Location HP Service Manager v9.32.0016 AIX Server http://support.openview.hp.com/selfsolve/document/LID/HPSM_00446 HP Service Manager 9.32.0016 HP Itanium Server http://support.openview.hp.com/selfsolve/document/LID/HPSM_00447 HP Service Manager 9.32.0016 Linux Server http://support.openview.hp.com/selfsolve/document/LID/HPSM_00448 HP Service Manager 9.32.0016 Solaris Server http://support.openview.hp.com/selfsolve/document/LID/HPSM_00449 HP Service Manager 9.32.0016 Windows Server http://support.openview.hp.com/selfsolve/document/LID/HPSM_00450 HP Service Manager 9.32.0016 Web Tier http://support.openview.hp.com/selfsolve/document/LID/HPSM_00451 HP Service Manager 9.32.0016 Windows Client http://support.openview.hp.com/selfsolve/document/LID/HPSM_00452 HP Service Manager 9.32.0016 KnowledgeManagement http://support.openview.hp.com/selfsolve/document/LID/HPSM_00454 HP Service Manager 9.32.0005 Mobility http://support.openview.hp.com/selfsolve/document/LID/HPSM_00455 HP Service Manager 9.32.0016 Applications http://support.openview.hp.com/selfsolve/document/LID/HPSM_00456 HP Service Manager 9.21.661 p8 AIX Server http://support.openview.hp.com/selfsolve/document/LID/HPSM_00498 HP Service Manager v9.21.661 p8 HP Itanium Server http://support.openview.hp.com/selfsolve/document/LID/HPSM_00499 HP Service Manager v9.21.661 p8 HP parisc Server http://support.openview.hp.com/selfsolve/document/LID/HPSM_00500 HP Service Manager v9.21.661 p8 Linux Server http://support.openview.hp.com/selfsolve/document/LID/HPSM_00501 HP Service Manager v9.21.661 p8 Solaris Server http://support.openview.hp.com/selfsolve/document/LID/HPSM_00502 HP Service Manager v9.21.661 p8 Windows Server http://support.openview.hp.com/selfsolve/document/LID/HPSM_00503 HP Service Manager v9.21.661 p8 Web Tier http://support.openview.hp.com/selfsolve/document/LID/HPSM_00504 HP Service Manager v9.21.661 p8 Windows Client http://support.openview.hp.com/selfsolve/document/LID/HPSM_00505 HP Service Manager 7.11.655 p21 AIX Server http://support.openview.hp.com/selfsolve/document/LID/HPSM_00482 HP Service Manager 7.11.655 p21 HP Itanium Server http://support.openview.hp.com/selfsolve/document/LID/HPSM_00483 HP Service Manager 7.11.655 p21 HP parisc Server http://support.openview.hp.com/selfsolve/document/LID/HPSM_00484 HP Service Manager 7.11.655 p21 Linux x86 Server http://support.openview.hp.com/selfsolve/document/LID/HPSM_00485 HP Service Manager 7.11.655 p21 Solaris Server http://support.openview.hp.com/selfsolve/document/LID/HPSM_00486 HP Service Manager 7.11.655 p21 Windows Server http://support.openview.hp.com/selfsolve/document/LID/HPSM_00487 HP Service Manager 7.11.655 p21 Web Tier http://support.openview.hp.com/selfsolve/document/LID/HPSM_00488 HP Service Manager 7.11.655 p21 Windows Client http://support.openview.hp.com/selfsolve/document/LID/HPSM_00489 HP ServiceCenter 6.2.8.14 AIX Server http://support.openview.hp.com/selfsolve/document/LID/HPSC_00279 HP ServiceCenter 6.2.8.14 HP Itanium Server http://support.openview.hp.com/selfsolve/document/LID/HPSC_00280 HP ServiceCenter 6.2.8.14 HP parisc Server http://support.openview.hp.com/selfsolve/document/LID/HPSC_00281 HP ServiceCenter 6.2.8.14 Linux Server http://support.openview.hp.com/selfsolve/document/LID/HPSC_00282 HP ServiceCenter 6.2.8.14 Solaris Server http://support.openview.hp.com/selfsolve/document/LID/HPSC_00283 HP ServiceCenter 6.2.8.14 Windows Server http://support.openview.hp.com/selfsolve/document/LID/HPSC_00284 HP ServiceCenter 6.2.8.14 Web Tier http://support.openview.hp.com/selfsolve/document/LID/HPSC_00285 HP ServiceCenter 6.2.8.14 Windows Client http://support.openview.hp.com/selfsolve/document/LID/HPSC_00286 HISTORY Version:1 (rev.1) - 14 October 2013 Initial release Version:2 (rev.2) - 30 October 2013 Added HP Service Manager v7.11 to impacted versions Version:3 (rev.3) - 11 December 2013 Added HP ServiceCenter v6.2.8 Version:4 (rev.4) - 19 December 2013 Added HP Service Manager v9.20 and v9.21 to impacted versions (update either to v9.21.661 p8) Version:5 (rev.5) - 8 April 2014 Clarified client versus server vulnerability descriptions Version:6 (rev.6) - 12 May 2014 Listed vulnerabilities by component in resolution section Third Party Security Patches: Third party security patches that are to be installed on systems running HP software products should be applied in accordance with the customer's patch management policy. Support: For issues about implementing the recommendations of this Security Bulletin, contact normal HP Services support channel. For other issues about the content of this Security Bulletin, send e-mail to security-alert@xxxxxx. Report: To report a potential security vulnerability with any HP supported product, send Email to: security-alert@xxxxxx Subscribe: To initiate a subscription to receive future HP Security Bulletin alerts via Email: http://h41183.www4.hp.com/signup_alerts.php?jumpid=hpsc_secbulletins Security Bulletin Archive: A list of recently released Security Bulletins is available here: https://h20564.www2.hp.com/portal/site/hpsc/public/kb/secBullArchive/ Software Product Category: The Software Product Category is represented in the title by the two characters following HPSB. 3C = 3COM 3P = 3rd Party Software GN = HP General Software HF = HP Hardware and Firmware MP = MPE/iX MU = Multi-Platform Software NS = NonStop Servers OV = OpenVMS PI = Printing and Imaging PV = ProCurve ST = Storage Software TU = Tru64 UNIX UX = HP-UX Copyright 2014 Hewlett-Packard Development Company, L.P. Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental,special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett-Packard Company and the names of Hewlett-Packard products referenced herein are trademarks of Hewlett-Packard Company in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners. -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.13 (GNU/Linux) iEYEARECAAYFAlNw5EoACgkQ4B86/C0qfVnQwQCfRwICHI8bW4YCyro9cvASxCBu P6EAoJYB7r+5JS2ze88LWFPALxVyGTiN =J39f -----END PGP SIGNATURE-----
