-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Note: the current version of the following document is available here: https://h20564.www2.hp.com/portal/site/hpsc/public/kb/ docDisplay?docId=emr_na-c03825537 SUPPORT COMMUNICATION - SECURITY BULLETIN Document ID: c03825537 Version: 1 HPSBST02896 rev.1 - HP StoreVirtual Storage, Remote Unauthorized Access NOTICE: The information in this Security Bulletin should be acted upon as soon as possible. Release Date: 2013-07-09 Last Updated: 2013-07-09 Potential Security Impact: Remote unauthorized access Source: Hewlett-Packard Company, HP Software Security Response Team VULNERABILITY SUMMARY A potential security vulnerability has been identified with the HP StoreVirtual Storage. This vulnerability could be remotely exploited to gain unauthorized access to the device. All HP StoreVirtual Storage systems are equipped with a mechanism that allows HP support to access the underlying operating system if permission and access is provided by the customer. This functionality cannot be disabled today. HP has acknowledged this vulnerability and will provide a patch that will allow customers to disable the support access mechanism on or before July 17, 2013. HP StoreVirtual products are storage appliances that use a custom operating system, LeftHand OS, which is not accessible to the end user. Limited access is available to the user via the HP StoreVirtual Command-Line Interface (CLiQ) however root access is blocked. Root access may be requested by HP Support in some cases to help customers resolve complex support issues. To facilitate these cases, a challenge-response-based one-time password utility is employed by HP Support to gain root access to systems when the customer has granted permission and network access to the system. The one-time password utility protects the root access to prevent repeated access to the system with the same pass phrase. Root access to the LeftHand OS does not provide access to the user data being stored on the system. References: CVE-2013-2352 (SSRT101257) SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed. This issue effects LeftHand OS (a.k.a. SAN iQ) software versions 10.5 and earlier. HP StoreVirtual device HP P4300 HP P4500 HP P4300 G2 HP P4500 G2 HP P4800 G2 HP P4900 G2 HP P4000 VSA HP StoreVirtual 4130 HP StoreVirtual 4330 HP StoreVirtual 4530 HP StoreVirtual 4630 HP StoreVirtual 4730 HP StoreVirtual VSA LeftHand NSM2060 Dell PowerEdge 2950 HP DL320S IBM System x3650 LeftHand NSM2060 G2 LeftHand NSM2120 G2 LeftHand VSA BACKGROUND CVSS 2.0 Base Metrics =========================================================== Reference Base Vector Base Score CVE-2013-2352 (AV:N/AC:L/Au:N/C:N/I:C/A:C) 9.4 =========================================================== Information on CVSS is documented in HP Customer Notice: HPSN-2008-002 The Hewlett-Packard Company thanks Joshua Small for reporting this issue to security-alert@xxxxxx RESOLUTION HP will provide a patch that will allow customers to disable the support access mechanism on or before July 17, 2013. When the patch for this issue is available, customers will need to upgrade their HP StoreVirtual systems in order to have the ability to disable support access. HP Support may still request root access to customer systems in order to resolve certain support issues. HISTORY Version:1 (rev.1) - 9 July 2013 Initial release Third Party Security Patches: Third party security patches that are to be installed on systems running HP software products should be applied in accordance with the customer's patch management policy. Support: For issues about implementing the recommendations of this Security Bulletin, contact normal HP Services support channel. For other issues about the content of this Security Bulletin, send e-mail to security-alert@xxxxxx. Report: To report a potential security vulnerability with any HP supported product, send Email to: security-alert@xxxxxx Subscribe: To initiate a subscription to receive future HP Security Bulletin alerts via Email: http://h41183.www4.hp.com/signup_alerts.php?jumpid=hpsc_secbulletins Security Bulletin Archive: A list of recently released Security Bulletins is available here: https://h20564.www2.hp.com/portal/site/hpsc/public/kb/secBullArchive/ Software Product Category: The Software Product Category is represented in the title by the two characters following HPSB. 3C = 3COM 3P = 3rd Party Software GN = HP General Software HF = HP Hardware and Firmware MP = MPE/iX MU = Multi-Platform Software NS = NonStop Servers OV = OpenVMS PI = Printing and Imaging PV = ProCurve ST = Storage Software TU = Tru64 UNIX UX = HP-UX Copyright 2013 Hewlett-Packard Development Company, L.P. Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental,special or consequential damages including downtime cost; lost profits;damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett-Packard Company and the names of Hewlett-Packard products referenced herein are trademarks of Hewlett-Packard Company in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners. -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.13 (GNU/Linux) iEYEARECAAYFAlHcf3oACgkQ4B86/C0qfVlVgQCg4yCKvAfluxIAkSVVCilQmoiw S9sAoM/Je5kl0mogLMgAxdmuCTjE0ohb =q+Bg -----END PGP SIGNATURE-----
