-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 SUPPORT COMMUNICATION - SECURITY BULLETIN Document ID: c02863015 Version: 2 HPSBMA02674 SSRT100487 rev.2 - HP Service Manager and HP Service Center, Unauthorized Remote Access, Unsecured Local Access, Remote Disclosure of Privileged Information, HTTP Session Credential Re-use, Cross Site Scripting (XSS) and Remote Script Inject NOTICE: The information in this Security Bulletin should be acted upon as soon as possible. Release Date: 2011-06-07 Last Updated: 2011-07-05 Potential Security Impact: Unauthorized remote access, unsecured local access, remote disclosure of privileged information, HTTP session credential re-use, cross site scripting (XSS) and remote script injection Source: Hewlett-Packard Company, HP Software Security Response Team VULNERABILITY SUMMARY Potential security vulnerabilities have been identified in HP Service Manager and HP Service Center which may allow remote authenticated users unauthorized access, unsecured local access, remote disclosure of privileged information, HTTP session credential re-use, cross site scripting (XSS) and remote script injection. References: Reference Description CVE-2011-1857 Unauthorized Remote Access CVE-2011-1858 Unsecured Local Access CVE-2011-1859 Remote Disclosure of Privileged Information CVE-2011-1860 HTTP Session Credential Re-use CVE-2011-1861 Unauthorized Remote Access CVE-2011-1862 Cross Site Scripting (XSS) CVE-2011-1863 Remote Script Injection SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed. HP Service Manager v9.21, v9.20, v7.11, v7.02 running on AIX, HP-UX, Linux, Solaris and Windows HP Service Manager client v9.21, v9.20, v7.11, v7.02 running on Windows HP Service Center v6.2.8 Client running on Windows HP Service Center v6.2.8 running on AIX, HP-UX, Linux, Solaris and Windows BACKGROUND CVSS 2.0 Base Metrics =========================================================== Reference Base Vector Base Score CVE-2011-1857 (AV:N/AC:M/Au:S/C:P/I:C/A:C) 8.2 CVE-2011-1858 (AV:L/AC:L/Au:S/C:N/I:N/A:N) 3.1 CVE-2011-1859 (AV:N/AC:L/Au:N/C:P/I:N/A:N) 5.0 CVE-2011-1860 (AV:N/AC:L/Au:N/C:P/I:N/A:N) 5.0 CVE-2011-1861 (AV:N/AC:M/Au:N/C:C/I:P/A:N) 7.8 CVE-2011-1862 (AV:N/AC:M/Au:N/C:P/I:N/A:N) 4.3 CVE-2011-1863 (AV:N/AC:M/Au:S/C:C/I:P/A:P) 7.5 =========================================================== Information on CVSS is documented in HP Customer Notice: HPSN-2008-002 RESOLUTION The vulnerability can be resolved by updating affected versions of the HP Service Manager and HP Service Center with the following patches or the subsequent version of the patch. Customers can download the patches from HP SSO at http://support.openview.hp.com/selfsolve/patches . Notes: Each table below lists the security vulnerabilities which impact the product version and the minimum patch or patches needed to resolve the issue. To locate the patch document on HP SSO, use a URL in this form: http://support.openview.hp.com/selfsolve/document/ Document ID . Please substitute the appropriate document id. For example, to go to the page for document id KM1061984, use this URL: http://support.openview.hp.com/selfsolve/document/KM1061984 SM v9.21 Vulnerability reference SM v9.21 patch document title Document ID CVE-2011-1858 SM9.21p1 Web Tier KM1061984 CVE-2011-1859 SM9.21p1 Web Tier KM1061984 CVE-2011-1861 SM9.21p1 Web Tier KM1061984 SM v9.21 client Vulnerability reference SM v9.21 client patch document title Document ID CVE-2011-1858 SM9.21p1 Windows Client KM1061983 SM v9.20 Vulnerability reference SM v9.20 patch document title Document ID CVE-2011-1857 SM9.20p1HF1 Web Tier KM1027247 CVE-2011-1858 Upgrade to SM v9.21 CVE-2011-1859 SM9.20p1HF1 Web Tier KM1027247 CVE-2011-1860 SM9.20p1HF1 Web Tier KM1027247 CVE-2011-1861 Upgrade to SM v9.21 CVE-2011-1862 SM9.20p1HF1 Web Tier KM1027247 CVE-2011-1863 SM9.20p1HF1 Web Tier KM1027247 SM v9.20 client Vulnerability reference SM v9.20 client resolution CVE-2011-1858 Upgrade to SM v9.21 SM v7.11 Vulnerability reference SM v7.11 patch document title document title Document ID CVE-2011-1857 SM7.11p15 Web Tier KM1030364 CVE-2011-1858 SM7.11p15 Web Tier KM1030364 CVE-2011-1860 SM7.11p15 Web Tier KM1030364 CVE-2011-1861 SM7.11p15HF1 Web Tier Request HP support channel for this hotfix CVE-2011-1862 SM7.11p15 Web Tier KM1030364 CVE-2011-1863 SM7.11p15 Web Tier KM1030364 SM v7.11 client Vulnerability reference SM v7.11 client patch document title Document ID CVE-2011-1858 SM7.11p15 Windows Client KM1030362 SM v7.02 Vulnerability reference SM v7.02 patch document title Document ID CVE-2011-1857 SM7.02p15 Web Tier KM973524 (included in next patch) CVE-2011-1858 SM7.02p16 Web Tier KM1099883 CVE-2011-1860 SM7.02p16 Web Tier KM1099883 CVE-2011-1861 SM7.02p16 Web Tier KM1099883 SM v7.02 client Vulnerability reference SM v7.02 client patch document title Document ID CVE-2011-1858 SM7.02p16 Windows Client KM1083673 CVE-2011-1862 SM7.02p16 Windows Client KM1083673 SC v6.2.8 Vulnerability reference SC v6.2.8 patch document title Document ID CVE-2011-1857 SC6.2.8.7 Web Tier KM1111638 CVE-2011-1858 SC6.2.8.7 Web Tier KM1111638 CVE-2011-1861 SC6.2.8.7 Web Tier KM1111638 CVE-2011-1862 SC6.2.8.7 Web Tier KM1111638 SC v6.2.8 client Vulnerability reference SC v6.2.8 client patch document title Document ID CVE-2011-1858 SC6.2.8.7 Windows Client KM1113091 CVE-2011-1862 SC6.2.8.7 Windows Client KM1113091 HISTORY Version:1 (rev.1) - 07 June 2011 Initial Release Version:2 (rev.2) - 05 July 2011 Corrected table entry for v9.20 KM document Third Party Security Patches: Third party security patches that are to be installed on systems running HP software products should be applied in accordance with the customer's patch management policy. Support: For further information, contact normal HP Services support channel. Report: To report a potential security vulnerability with any HP supported product, send Email to: security-alert@xxxxxx Subscribe: To initiate a subscription to receive future HP Security Bulletin alerts via Email: http://h41183.www4.hp.com/signup_alerts.php?jumpid=hpsc_secbulletins Software Product Category: The Software Product Category is represented in the title by the two characters following HPSB. 3C = 3COM 3P = 3rd Party Software GN = HP General Software HF = HP Hardware and Firmware MP = MPE/iX MU = Multi-Platform Software NS = NonStop Servers OV = OpenVMS PI = Printing and Imaging PV = ProCurve ST = Storage Software TU = Tru64 UNIX UX = HP-UX Copyright 2011 Hewlett-Packard Development Company, L.P. Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental,special or consequential damages including downtime cost; lost profits;damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett-Packard Company and the names of Hewlett-Packard products referenced herein are trademarks of Hewlett-Packard Company in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners. -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.10 (GNU/Linux) iEYEARECAAYFAk4U6fsACgkQ4B86/C0qfVmj2ACg/AN4oJ6YjgeyaBQZA4ieee49 h1oAn2Ui57QyRRWta5ez5/I/k4QWLINP =y+ld -----END PGP SIGNATURE-----