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SUPPORT COMMUNICATION - SECURITY BULLETIN
Document ID: c01886100
Version: 2
HPSBPI02472 SSRT090196 rev.2 - Certain HP Color LaserJet Printers, Remote Unauthorized Access to Data, Denial of Service
NOTICE: The information in this Security Bulletin should be acted upon as soon as possible.
Release Date: 2009-11-18
Last Updated: 2009-12-10
Potential Security Impact: Remote unauthorized access to data, Denial of Service (DoS)
Source: Hewlett-Packard Company, HP Software Security Response Team
VULNERABILITY SUMMARY
A potential security vulnerability has been identified with certain HP Color LaserJet printers. The vulnerability could be exploited remotely to gain unauthorized access to data or to create a Denial of Service (DoS).
References: CVE-2009-3842
SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed.
HP Color LaserJet M3530 Multifunction Printer with firmware 53.021.2 (earlier versions are not vulnerable)
HP Color LaserJet CP3525 Printer with firmware 05.058.4 (earlier versions are not vulnerable)
BACKGROUND
CVSS 2.0 Base Metrics
===========================================================
Reference Base Vector Base Score
CVE-2009-3842 (AV:N/AC:L/Au:N/C:P/I:P/A:C) 9.0
===========================================================
Information on CVSS is documented
in HP Customer Notice: HPSN-2008-002
RESOLUTION
HP has provided firmware updates to resolve this vulnerability. The firmware updates are available from http://www.hp.com
Product
Resolved in Firmware Version
HP Color LaserJet M3530 Multifunction Printer
53.031.4 or subsequent
HP Color LaserJet CP3525 Printer
05.059.3 or subsequent
Note: Each firmware update has instructions for finding the firmware version installed on the product.
To Locate the Firmware Update
Browse to http://www.hp.com and do the following:
1. Select "Support & Drivers"
In Step 1 select "Download drivers and software (and firmware)"
In Step 2 enter one of the following:
HP Color LaserJet CM3530 Multifunction Printer
HP Color LaserJet CP3525 Printer
Click on "Go"
Click on the desired product if necessary
Click on the desired operating system
Click on "Firmware"
PRODUCT SPECIFIC INFORMATION
None
HISTORY
Version:1 (rev.1) - 18 November 2009 Initial release
Version:2 (rev.2) - 10 December 2009 Corrected product versions in SUPPORTED SOFTWARE VERSIONS section
Third Party Security Patches: Third party security patches that are to be installed on systems running HP software products should be applied in accordance with the customer's patch management policy.
Support: For further information, contact normal HP Services support channel.
Report: To report a potential security vulnerability with any HP supported product, send Email to: security-alert@xxxxxx
It is strongly recommended that security related information being communicated to HP be encrypted using PGP, especially exploit information.
To get the security-alert PGP key, please send an e-mail message as follows:
To: security-alert@xxxxxx
Subject: get key
Subscribe: To initiate a subscription to receive future HP Security Bulletins via Email:
http://h30046.www3.hp.com/driverAlertProfile.php?regioncode=NA&langcode=USENG&jumpid=in_SC-GEN__driverITRC&topiccode=ITRC
On the web page: ITRC security bulletins and patch sign-up
Under Step1: your ITRC security bulletins and patches
-check ALL categories for which alerts are required and continue.
Under Step2: your ITRC operating systems
-verify your operating system selections are checked and save.
To update an existing subscription: http://h30046.www3.hp.com/subSignIn.php
Log in on the web page: Subscriber's choice for Business: sign-in.
On the web page: Subscriber's Choice: your profile summary - use Edit Profile to update appropriate sections.
To review previously published Security Bulletins visit: http://www.itrc.hp.com/service/cki/secBullArchive.do
* The Software Product Category that this Security Bulletin
relates to is represented by the 5th and 6th characters
of the Bulletin number in the title:
GN = HP General SW
MA = HP Management Agents
MI = Misc. 3rd Party SW
MP = HP MPE/iX
NS = HP NonStop Servers
OV = HP OpenVMS
PI = HP Printing & Imaging
ST = HP Storage SW
TL = HP Trusted Linux
TU = HP Tru64 UNIX
UX = HP-UX
VV = HP VirtualVault
System management and security procedures must be reviewed frequently to maintain system integrity. HP is continually reviewing and enhancing the security features of software products to provide customers with current secure solutions.
"HP is broadly distributing this Security Bulletin in order to bring to the attention of users of the affected HP products the important security information contained in this Bulletin. HP recommends that all users determine the applicability of this information to their individual situations and take appropriate action. HP does not warrant that this information is necessarily accurate or complete for all user situations and, consequently, HP will not be responsible for any damages resulting from user's use or disregard of the information provided in this Bulletin. To the extent permitted by law, HP disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose, title and non-infringement."
Copyright 2009 Hewlett-Packard Development Company, L.P.
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental,special or consequential damages including downtime cost; lost profits;damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett-Packard Company and the names of Hewlett-Packard products referenced herein are trademarks of Hewlett-Packard Company in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.
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