I ben using paypal since it was first released and I have not yet ever been asked to re auth in this manner. But since you are ahving such issues here is a number to call them at as taken from the members section of the paypal website. PayPal Customer Service Agents are available to help you during the following times: 4:00 AM PDT to 10:00 PM PDT Monday through Friday 6:00 AM PDT to 8:00 PM PDT on Saturday and Sunday Call us toll-free at: 1-888-221-1161 Hope this helps. > > >>need it? I can't contact them about this because they always throw up >> that >>"randomly selected" screen wanting my sensitive info before I can even > email >>them or leave feedback. > > Has anyone here been able to contact this company and gotten > any reasonable response (i.e. some real and competent person, > not automated replies or replies that clearly tell you the > person responding did not even read your request)? > > I have not - and that pertains to all 3 times I tried > to contact them up to now. > > Maybe some paypal-person reading here? > > > Regards, > Michael > >